Everything was perfect,
You walk off the plane and onto a coach where you’re taken straight to the ship where our bags were waiting for us at our cabin. On return you see the immigration officers onboard, the queues move very fast, no standing still. Then we were taken from the ship to the airport and our cases were sent to the plane ahead of us so we didn’t have to carry them around with us, they will also look after your hand luggage for you from when you leave your cabin until you depart the ship, they give you clean towels and an option to use a cabin to freshen up before your flight.
Completely hassle free.
Cabin was very comfortable and quiet, spotlessly cleaned twice daily and the cabin stewards were so friendly and kind.
Fantastic staff, so attentive, friendly and really make you feel valued.
Delicious food with plenty of options. The restaurants were very nice and in the buffet you have tons of options, you have fresh food cooked to order including omelettes and create your own stir fries, pastas and pizzas where you can choose exactly what ingredients they put in your meal. The fresh salad bars were so good too with freshly made potato salads, coleslaws and bean salads to name but a few. They had branston like pickle, piccalilli, chutneys and all the usual condiments including HP sauce,
Branded drinks and a great choice of cocktails. Even without the premium drinks upgrade.
Twinings breakfast and Yorkshire tea and many other kinds of herbal teas, delicious fresh sweet pure orange juice.
The snack bar by the pool had freshly prepared salads (Caesar, Greek, Asian, curried chicken, avocado, salmon and more) sandwiches, wraps and burgers, hotdogs, fries etc to grab and go.
Excellent entertainment with so many different options to choose from each day and night, something to do whatever your mood.
The Collective were absolutely fantastic and got everyone rocking! Plenty of fun, lively areas with great music and entertainment and also calmer areas if you want some peace and quiet to just chill out and enjoy the moment. Didn’t feel at all overcrowded, even at the busiest times there was always somewhere to sit in the shade or in the sun.
You can dress to impress if you like which meant I got the chance to wear some evening dresses but if you don’t feel like dressing up you don’t have to. You’re treated beautifully whatever you wear.
Unlike other holidays I’ve been on (where drunken idiots have spoiled it for everyone else with their bad behaviour and they’ve been allowed to remain in the hotel and carry on their behaviour for the whole holiday) if someone gets out of hand they are promptly removed from the ship, they have zero tolerance of violent or abusive behaviour, Brilliant!
Like staying in a 5 star hotel where the view changes daily.
I can’t see how they can improve this ship and it’s staff. We don’t know how they manage it but even on a ship with so many other people on board you are made to feel special, the staff remember you and treat you very well.
We will definitely be booking with TUI / Marella again.
Everything really was perfect.
Inside cabin on deck 12. Didn’t feel any movement despite being so high up. Didn’t hear the engine boosters despite being at the rear of the ship, the soundproofing was amazing. We were behind the movie screen and I was worried I’d be disturbed by noise but we couldn’t hear anything from our cabin. Spotlessly clean, comfortable and quiet. Beds were very comfortable and pillows full and snuggly. Plenty of storage space for all your clothes and to store your empty cases etc. We took a lot of clothes with us and still didn’t use all of the drawers and hangers.
Very reasonable laundry fees, they will wash, dry, fold and return to your room a fairly large sack of clothing for just £15!
Beautiful island and people. So welcoming and felt very safe.