This is an excellent, clean, classy ship with excellent dining in a beautiful restaurant, nice facilities in the ship including work out areas, plenty of places to lounge (some private, if you look carefully), excellent shows and a staff which cannot do enough for you while maintaining a great attitude. We had a balcony room which can actually be a bit noisy if you are next to party animals...I recommended the ship post "quiet please" signs on each balcony to see if that would help as the reason we are on the balcony in the first place is to get away from....the noise at the pools etc.
The staff was really fine, especially our servers in the restaurant.
Note, we did purchase "The Key" which allowed for easier on and off the ship as well as a nice sit down meal in the restaurant next to the chaotic buffet line both on the day of embarkation and on disembarkation day as well. I think the Key is worth the modest price as you also get priority seating at the shows as well as one high (eh) speed interned device
Room just the right size, somewhat hard, but relatively comfortable bed, bathroom no problems, balcony itself nice but noise from those on other balconies on your floor does carry. Rooms otherwise very quiet and you could not hear the goings on from the other balconies while in your room