• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Viking Star Review

5.0 / 5.0
Editor Rating
1887 reviews
69 Awards

Santiago de Cuba stopover cancelled

Review for Viking Star to Cuba
User Avatar
cholstc
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Feb 2019
Cabin:

Wonderful cruise. Great staff, great food, excellent wines, good excursions, well-informed guides. All good except they cancelled the Santiago de Cuba stopover at the last minute, claiming that they might be able to get into the Santiago bay, but not get out due to "winds".... Well, we were not convinced. Viking did provide a $500 credit we can apply to a future cruise, but you know what, what if we redo the Cuba cruise and they again cancel Santiago, which we really wanted to see? What's the point then? Viking should get more serious about its stopovers because it was a deciding factor in our choice of this cruise. And if Viking can't keep to its itinerary, why bother.

On the plus side, the staff of the boat was truly lovely, the food truly delicious, the indoor spa great and luxurious. The ship was the right size - not too big, not too small, blissfully free of casino and photographers. We enjoyed the promenade deck. It was possible to do a mile or so on it every day, which we really liked.

Excursions were well organized, informative and fun, with enough free time to do a little shopping/exploring on our own. Guides were well-informed and pleasant, without overdoing it.

Cabin Review

Cabin 5340737

Booking 5340737

Cabin was great. I wish they would have provided the make-up removal kit every night, not one per stay. I had to ask for more. But staff was truly lovely.

Port Reviews

Miami

Lovely colonial city with a rich history. We enjoyed the walking tour and the bay tour, both informative and fun.

Santiago de Cuba

We never made it to Santiago. Viking abruptly cancelled the stop-over.

3 Helpful Votes
previous reviewnext review

Find a Viking Star Cruise from $3,299

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.