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We chose this cruise, our first with 'Fred', entirely on price as ridiculously cheap at £45 per night.pp. We have visited all the destinations before which made it quite relaxing. For the price you really can't complain about anything. The staff are fantastic to a tee. Ever single one we met was polite,courteous, smiley and friendly. The food is superb, as good as any we have been on including Cunard and P and O. Exception being afternoon tea which we felt a little lacking. It irks a bit being asked to pay to change dinner sitting. Most other cruise lines are helpful and try to do this for free. Not a good first impression. We particularly liked the way the buffet restaurant opens out onto the open back decks allowing al fresco dining with great views. Many modern ships lack this with rear decks reserved for cabins. Entertainment in the theatre is absolutely superb, great acts all the way through, very polished and a great live orchestra for every show. The theatre seating though is awful. The mix of sofas and swivel chairs just doesn't work. The levels are all wrong and getting past is difficult. Many drinks spilt from silly table design. Replacing the swivel chairs with another row of sofas would be far better. And why oh why must they serve drinks during performances? It is bad enough with inconsiderate guests and unfortunately some staff members, (good to see the comedian laying into one of the repeat staff offenders!) getting up and moving around or talking during performances, with waiters taking orders too it is so disruptive. Surely people can survive for 45 minutes without ordering a drink and if one is that incontinent surely it is polite to sit at the back? Some polite reminders needed at the start of the show perhaps? Other bars were of mixed quality entertainment. The string quartet were superb, we felt they needed a 'quiet zone' so that they could be fully appreciated.. The ship itself is mixed. Inside areas: Some areas have been revamped and look great such as the observation and lido bars and the library/card room. We didn't use the spa/gym but this looked superb with the best views on the ship. Much of the ship though is dated and has a bit of a motorway service station come care home vibe. There is no 'wow factor', However it is all comfortable with plenty of lounge areas and does the job. Outside decks: We love the 'stacked' rear decks. Plenty of space and often sheltered on sea days. However, excepting the revamped lido lounge, it is all rather tired looking with rust stains around the pool etc. The sunbeds are ancient and well past their sell by date. There are plenty of them though. What really disgusted us was the way too many people lay with sweaty bare skin direct on the fabric with no towels. Yuk! There really need to be pool towels handed out on deck, not just in the cabin and some signage encouraging their use. Our man gripe would be cleanliness. We were pleased that there was enforcement of hand gel use at the entry to restaurants. There were however, too many sticky and smeary surfaces throughout the ship. It didn't gleam like other cruise lines we have been with. Chairs in the lounges with sticky wooden arms. When you pick up a chair in the restaurant your hand would stick to the back. Tables not wiped down when resetting in the buffet etc. This really needs attention. Getting on and off the ship was flawless and we liked the way that independent travel is not discouraged as with some other lines. Bus pick up points etc are advertised. All in all though fantastic value and a very frienldly down to earth ship. With the October refit hopefully addressing some of the issues and some attention to cleaning standards we would certainly use Fred Olsen again.

Fantastic Staff , Food and Entertainment. Ship Tired in Places But Great Value.

Balmoral Cruise Review by Dave200

4 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Europe
  • Cabin Type: Inside
We chose this cruise, our first with 'Fred', entirely on price as ridiculously cheap at £45 per night.pp. We have visited all the destinations before which made it quite relaxing.

For the price you really can't complain about anything. The staff are fantastic to a tee. Ever single one we met was polite,courteous, smiley and friendly.

The food is superb, as good as any we have been on including Cunard and P and O. Exception being afternoon tea which we felt a little lacking. It irks a bit being asked to pay to change dinner sitting. Most other cruise lines are helpful and try to do this for free. Not a good first impression. We particularly liked the way the buffet restaurant opens out onto the open back decks allowing al fresco dining with great views. Many modern ships lack this with rear decks reserved for cabins.

Entertainment in the theatre is absolutely superb, great acts all the way through, very polished and a great live orchestra for every show. The theatre seating though is awful. The mix of sofas and swivel chairs just doesn't work. The levels are all wrong and getting past is difficult. Many drinks spilt from silly table design. Replacing the swivel chairs with another row of sofas would be far better. And why oh why must they serve drinks during performances? It is bad enough with inconsiderate guests and unfortunately some staff members, (good to see the comedian laying into one of the repeat staff offenders!) getting up and moving around or talking during performances, with waiters taking orders too it is so disruptive. Surely people can survive for 45 minutes without ordering a drink and if one is that incontinent surely it is polite to sit at the back? Some polite reminders needed at the start of the show perhaps? Other bars were of mixed quality entertainment. The string quartet were superb, we felt they needed a 'quiet zone' so that they could be fully appreciated..

The ship itself is mixed. Inside areas: Some areas have been revamped and look great such as the observation and lido bars and the library/card room. We didn't use the spa/gym but this looked superb with the best views on the ship. Much of the ship though is dated and has a bit of a motorway service station come care home vibe. There is no 'wow factor', However it is all comfortable with plenty of lounge areas and does the job.

Outside decks: We love the 'stacked' rear decks. Plenty of space and often sheltered on sea days. However, excepting the revamped lido lounge, it is all rather tired looking with rust stains around the pool etc. The sunbeds are ancient and well past their sell by date. There are plenty of them though. What really disgusted us was the way too many people lay with sweaty bare skin direct on the fabric with no towels. Yuk! There really need to be pool towels handed out on deck, not just in the cabin and some signage encouraging their use.

Our man gripe would be cleanliness. We were pleased that there was enforcement of hand gel use at the entry to restaurants. There were however, too many sticky and smeary surfaces throughout the ship. It didn't gleam like other cruise lines we have been with. Chairs in the lounges with sticky wooden arms. When you pick up a chair in the restaurant your hand would stick to the back. Tables not wiped down when resetting in the buffet etc. This really needs attention.

Getting on and off the ship was flawless and we liked the way that independent travel is not discouraged as with some other lines. Bus pick up points etc are advertised.

All in all though fantastic value and a very frienldly down to earth ship. With the October refit hopefully addressing some of the issues and some attention to cleaning standards we would certainly use Fred Olsen again.
Dave200’s Full Rating Summary
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Cabin Review

Inside
Cabin I
We had the basic inside cabin. Absolutely fine at the price but dated and a little tired. Painted over anaglypta wallpaper and gloss white ceiling does the job but gives a very dated ambience.. Fixed singles that can't be moved together we knew about when booking but far from ideal. Also quite narrow, beds, fine by us but large folk would have issues.
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