Royal Princess Cruise Review by denden12
- Sail Date: February 2019
- Destination: South America
- Cabin Type: Deluxe Balcony (obstructed view)
A couple of excursions were horrible and many very over-priced.
Sailing around the tip of S. America was lovely and very interesting.
The crew failed to assure that all passengers had valid travel documents. This resulted in our being kept in Montevideo for several extra hours & arriving in Buenos Aires about 9 hours late. That meant hundreds of people missed their flights home & we missed our flight to visit Iguazu Falls. Plus, hundreds had to sit in a non-air conditioned terminal while waiting many hours for the ship to arrive. Some Princess employees should be fired for that, or shot!
Fitness Center was the best of any ship that we have been on.
Princess over sold the excursion to the Christ The Redeemer Statue in Rio. Result was standing around for hours due to not enough vehicles for the number of passengers. Tour should have taken 90 to 100 minutes. It took over 4 1/2 hours. At a couple of ports, Princess only bought space for one tender boat at a time to dock. This resulted in the trip on the tender boats to take 50 to 60 minutes when it should have taken 15 to 20. The staff at the Excursion Desk were not empowered to satisfy the many, many dissatisfied customers.
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Steward, Eugene, was excellent.
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