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This was our 50th wedding anniversary and wanted to see Dubrovnik, the excursion was 49eu pp and was advertised for 4 hrs duration was only 3 hrs and at night only saw the main street in the old town. Excursions were expensive one was 145eupp for 10hrs, and was just walking everywhere. Did have a nice lunch though. On arrival we were welcomed into a huge shed with 4/5000people all arriving at the same time, what a joke, it took 3hrs to load all the passengers. Why did we all arrive at the same time? ever heard of allocating times for arrivals. Also there was no water during this waiting period. The service from wait staff initially was appalling, the Indian and the Chinese were not well cordinated, didnt seem to know their duties, felt sorry for them. The restaurants decore were what you would expect from a brand new ship, very elegant, also the food was good, but always cold! this pattern ran thru all food outlets in the ship. Some of the behavior of a lot of the passengers left a lot to be desired, at the buffet piled their plates with food like it was the last supper. There was a masked gala advertised on their original website which never happened, just a few staff wearing masks. We expected a formal dinner dance like other cruise ships have. The nightly entertainment was not as expected and in some cases was amateur.

European passengers not considered

Costa Venezia Cruise Review by MaureenDownUnder

19 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Asia
  • Cabin Type: Premium Ocean View
This was our 50th wedding anniversary and wanted to see Dubrovnik, the excursion was 49eu pp and was advertised for 4 hrs duration was only 3 hrs and at night only saw the main street in the old town. Excursions were expensive one was 145eupp for 10hrs, and was just walking everywhere. Did have a nice lunch though.

On arrival we were welcomed into a huge shed with 4/5000people all arriving at the same time, what a joke, it took 3hrs to load all the passengers. Why did we all arrive at the same time? ever heard of allocating times for arrivals. Also there was no water during this waiting period.

The service from wait staff initially was appalling, the Indian and the Chinese were not well cordinated, didnt seem to know their duties, felt sorry for them.

The restaurants decore were what you would expect from a brand new ship, very elegant, also the food was good, but always cold! this pattern ran thru all food outlets in the ship.

Some of the behavior of a lot of the passengers left a lot to be desired, at the buffet piled their plates with food like it was the last supper.

There was a masked gala advertised on their original website which never happened, just a few staff wearing masks. We expected a formal dinner dance like other cruise ships have.

The nightly entertainment was not as expected and in some cases was amateur.
MaureenDownUnder’s Full Rating Summary
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Cabin Review

Premium Ocean View
Cabin EP 3212
Cabin decore was nice, but no coffee, no english tea, no milk, and worst of all no fridge!!
My husband needed a fridge for his medication.
We were on deck 3 which was in the middle of the ship, but a lot of walking to breakfast.
The 2 pools were very small which is surprising for such a large ship, there was a water park that was only opened for 2hrs each day.
Deck 14 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins