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This was our first time with so many passengers, and it was also the ship's first visit to Los Angeles, so there is hope most of these issues will be addressed. The embarkation was a disaster. The shore personnel handed us a group number, then later a letter for boarding. No one knew what to use or what the order would be. Half of the large crowd in the structure could not hear announcements because speakers were broken. It took 2 hours for us to finally board with preferential boarding. Disembarkation was equally chaotic. We were to leave at 0715 but after waiting in long lines finally made it off at 0900. The buffet was huge, and always crowded. Breakfast was a feeding frenzy with passengers wandering about aimlessly, blocking aisles, making a run for food if something yummy was put out. After two days we never went back. The service was wonderful. The food in the dining room was delicious. The Chef's Table Lumiere was excellent. Sabatini's was wonderful with the food and service. We did not leave the ship for the cruise and cannot comment on shore excursions, etc. Nor did we attend many of the events on board. We saw one show, which was quite good, as was the Mexican Folkloric program. As always we thoroughly enjoyed Los Tres Brillantes, but some of the music in the common areas left something to be desired. The shops no longer carry paperback or CDs. The ship was so large we had trouble finding items in shops. The atrium feels somewhat claustrophobic. The deck is so truncated as to be unusable and there were few accessible windows to look out. Otherwise the décor was quite stunning.

Needs to refine boarding process

Royal Princess Cruise Review by Rittenburg

2 people found this helpful
Trip Details
This was our first time with so many passengers, and it was also the ship's first visit to Los Angeles, so there is hope most of these issues will be addressed. The embarkation was a disaster. The shore personnel handed us a group number, then later a letter for boarding. No one knew what to use or what the order would be. Half of the large crowd in the structure could not hear announcements because speakers were broken. It took 2 hours for us to finally board with preferential boarding.

Disembarkation was equally chaotic. We were to leave at 0715 but after waiting in long lines finally made it off at 0900.

The buffet was huge, and always crowded. Breakfast was a feeding frenzy with passengers wandering about aimlessly, blocking aisles, making a run for food if something yummy was put out. After two days we never went back.

The service was wonderful. The food in the dining room was delicious. The Chef's Table Lumiere was excellent. Sabatini's was wonderful with the food and service.

We did not leave the ship for the cruise and cannot comment on shore excursions, etc. Nor did we attend many of the events on board. We saw one show, which was quite good, as was the Mexican Folkloric program. As always we thoroughly enjoyed Los Tres Brillantes, but some of the music in the common areas left something to be desired.

The shops no longer carry paperback or CDs. The ship was so large we had trouble finding items in shops.

The atrium feels somewhat claustrophobic. The deck is so truncated as to be unusable and there were few accessible windows to look out. Otherwise the décor was quite stunning.
Rittenburg’s Full Rating Summary
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Cabin Review

Interior
Cabin IA B411
Very comfy. Some crew noise late at night, and of course other guests slamming doors and pounding down the hallway. The door allows quite a bit of light in as the door doesn't quite fit the frame.
Riviera Deck Inside Cabins, Balcony Cabins, Suite Cabins