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Queen Elizabeth Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
570 Reviews

Disappointed for first timers

Queen Elizabeth Cruise Review by Keencomper

13 people found this helpful
Trip Details
  • Sail Date: Mar 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Deluxe Inside

I chose this cruise as an opportunity for my partner to experience a cruise steeped in history which he loves and for a little luxury. I have been on other liners and the difference was quite significant. We arrived early and was pleasantly surprised to be let on board immediately. Embarkation was a breeze.

To keep this review brief I will deal with the disappointments. I expected more of the food. It was very ordinary and at breakfast only one person was doing personalised egg choices. We gave up. Cheapest bottle of wine - $48 USD which equated to almost A$70. Toilettries were never replaced even after asking 3 times. In fact the steward was only seen three times and it was very poor service. Finalising of account queue on the last night. Both my partner and everyone in the queue were furious at the wait time with 2 people serving and another desk free being payment for tours with nobody at it. People eating at 8.30 pm session had to wait till 10.30 to see a show lasting sometimes till 12.

My partner would have loved a tour of the ship's history perhaps as a speaking or walking activity. We spoke to others who agreed. It was both my birthday and our anniversary and there was no provision or opportunity/acknowledgement for anything special as with other liners where a sign and balloons are put on your door or they bring out a little cake to your group dinner table (sounds trivial and not that I wanted to be centre of attention but if it's a special occasion, it always goes down well). When I enquired about this they advised I should pay for the specialty restaurant or purchase one of their expensive gift packages. We did not go on a shore excursion with the ship as most were booked out and were quite expensive. We went on a private tour and it was the highlight for us. It was a public holiday in Burnie but as the operators were locals they knew all the places to go. We were stressing before we went as to how formal the gala dinner would be, what to wear and how this would be presented. It was over-rated and nothing special was done.

On the positive side - room was comfy, smooth sailing, nice surprise of a bottle of bubbly in the room, entertainment good, good guest speaker talks, impressive fit out of ship and we particularly loved the bar near the theatre (can't think of name) where the meals there were better than most restaurants and were free with such a great atmosphere and we found the staff here to be the most welcoming and engaging of all

Happy it was a sampler but wouldn't go again..

Keencomper's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Deluxe Inside

Our cabin was more roomy than expected and tastefully furnished and clean. I was really annoyed that the toilettries did not get replaced. One lot for 2 people for 3 days. Had I have known, would have bought my own. Bottle of bubbly in room was a lovely surprise.

Port & Shore Excursion Reviews

This was simply the shining highlight of our whole trip. Robyn and David are locals and know their stuff, take small groups and continue to surprise with their personal touches. They create the wow factor.

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