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We have just returned from a 8 day cruise on a Tui cruise ship “Marella Dream” visiting the Canary Islands. The ship was very tired and desperately in need of an update and refurbishment. There is no centre point like a atrium. The lifts are useless, small and very very slow….. quite often going straight pass your floor or so full with people you had to wait ages. Often we went up and down like a yo-yo as it went nearly up to the top where we wanted to go but then back down again! Our cabin again needed an update, beds were comfy though, and our cabin Steward Angelito who was very efficient and charming, kept it very clean. One issue was WiFi and internet. Most ships give free WiFi somewhere on board but not here!!! We could have paid for it but it was expensive, so was unable to make outside contact unless you found a café off shore, which was difficult. Another major issue was the shower as it was so difficult to adjust the hot water and it was extremely hot, changing even as you shower……. Very very dangerous!!!!!! On a positive note the staff were very friendly and helpful. The food was good in both the self service and main restaurant, we didn’t try the speciality restaurants. Also the entertainment was the best we have had in all the other cruise lines we have been on……. Both in the theatre, the lounge and deck area. The trips organised by the ship were extremely expensive and not good value! All in all for the price paid for this cruise it was ok, but we would NOT recommend this trip on this particular ship.

Not one of our best cruises

Marella Dream Cruise Review by Leolady47

4 people found this helpful
Trip Details
We have just returned from a 8 day cruise on a Tui cruise ship “Marella Dream” visiting the Canary Islands. The ship was very tired and desperately in need of an update and refurbishment. There is no centre point like a atrium. The lifts are useless, small and very very slow….. quite often going straight pass your floor or so full with people you had to wait ages. Often we went up and down like a yo-yo as it went nearly up to the top where we wanted to go but then back down again! Our cabin again needed an update, beds were comfy though, and our cabin Steward Angelito who was very efficient and charming, kept it very clean. One issue was WiFi and internet. Most ships give free WiFi somewhere on board but not here!!! We could have paid for it but it was expensive, so was unable to make outside contact unless you found a café off shore, which was difficult. Another major issue was the shower as it was so difficult to adjust the hot water and it was extremely hot, changing even as you shower……. Very very dangerous!!!!!! On a positive note the staff were very friendly and helpful. The food was good in both the self service and main restaurant, we didn’t try the speciality restaurants. Also the entertainment was the best we have had in all the other cruise lines we have been on……. Both in the theatre, the lounge and deck area. The trips organised by the ship were extremely expensive and not good value!

All in all for the price paid for this cruise it was ok, but we would NOT recommend this trip on this particular ship.
Leolady47’s Full Rating Summary
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Cabin Review

Cabin 5032
As stated in my review our cabin was very tired but bed comfy and steward kept it very clean. Shower dangerous as water scalding!!!! Tv with only news programs, no internet had to pay a lot for WiFi. Definitely needs an update.
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