Apart from having to queue for 90 minutes to check in due to Cunard computer crashing several times, the cruise was everything we expected and more. There was a bottle of champagne waiting in our cabin, robe and slippers supplied and lovely toiletries and the beds were so comfortable.
There was plenty of choice in Lido restaurant for breakfast and lunch and dinner in Britannia restaurant was excellent for quality, choice and service. Golden Lion pub served excellent British food for lunch, the Atlantic cod, chips and mushy peas were a favourite. Afternoon tea served in Queens room by waiters wearing white gloves was an experience.
There was plenty of activities to take part in if you wanted to and plenty of seating if you just wanted to read.
We took up the offer of 'book inside cabin and get free upgrade to balcony'. However it was not used very much as the weather got quite rough crossing the Tasman Sea and travelling down the east coast and round to Fiordland, so unless the same deal offered next time, an ocean view would suffice.
Definitely recommend this trip to New Zealand.