Norwegian Escape Review

Poor Service

Review for the Bahamas Cruise on Norwegian Escape
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thulet
2-5 Cruises • Age 30s

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Sail Date: Mar 2019
Cabin: Balcony Stateroom

The cruise ship was very smoky. The food was ok. The ship layout caused lots of traffic issues and had no where to relax quietly. And the service...

While I don’t regret this cruise, I don’t think I’ll ever go on a Norwegian Cruise again. The service was awful including changes in our stateroom attendant, catching a bartender in a lie (cause he didn’t want to make the drink I asked for), interrupting several meals by management to question me why I didn’t like my service (not after the meal, while I had an entree on my fork), and then when I did complain i was handed a paper to write my greivances and then ignored. I didn’t feel heard at all.

But... the hardest pill to swallow, I felt that several crew members went out of their way to ignore that fact that we are a gay couple. From pulling out chairs across from eachother (all the other couples around us were diagonal), asking questions when I asked to put the beds together, and ignoring our anniversary.

Cabin Review

Balcony Stateroom

Cabin BX

Our cabin was nice. No complaints about it. Plenty of storage and loved having the natural light. Lots of storage and we felt totally willing bringing a power strip for extra outlets.

Port Reviews

Port Canaveral (Orlando)

Not bad. Nothing exciting but once we took an overpriced cab to coco beach it was fun.

Great Stirrup Cay

Surprised how much I liked it. So clean and all the food was included! Just beautiful!!!

3 Helpful Votes
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