We chose this cruise 2 years ago based on the itinerary and sailing date. Embarkation was a breeze since the cruise before us had been canceled. However, if you were a parent with small to teenage children, you would have been very upset, since they didn't start any of the kid's programs until Thurs. night. (We left Sat.) The re-fit of the ship included major work to the 11th deck, we were on deck 10, something happened in re-fit because the whole deck's virtual balconies worked on & off. RC did the right thing and gave everyone on deck 10 a shipboard credit to compensate as if we had booked a standard room. Also, if you are a gym enthusiast, you would have been disappointed. They only had a handful of treadmills and they were located in the corner of the Solarium area. I can only assume that with the re-fit some things didn't get totally finished. The food was, as always, very plentiful, but average. Friends who we traveled with thought the food was exceptional, so it's just a matter of taste. The shows were very good and there wasn't any major seat hogging going on. I wish I could say the same for the pool deck. Regardless of how many times passengers were reminded on a daily basis not to reserve deck chairs, people did just that. So on sea days you were hard pressed to find 2 "available" chairs near each other. It's unfortunate that some people just think they are better than the rest of us, and there really isn't anything a cruise line can do about that. The ports were beautiful and the weather was great. The service was excellent, and I have never been disappointed by RC in that regard. We have cruised 10 times with them.