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Marina Review

4.5 / 5.0
758 reviews

Gone downhill in service and quality

Review for Around the World Cruise on Marina
10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2019
Cabin: Concierge Level

We chose the cruise for the itinerary and the fact that we had been on the Mariner before and had liked it. This time however we were sorely disappointed. The captain seemed to have difficulty communicating with the passengers and any major announcements were handled by the cruise director. There was no warning that we would be without internet or communication the last half of the cruise. The itinerary was poorly planned and the Easter Island draw had been been promoted on the ship as being a pretty sure thing, was a great disappointment to all. Even though it wasn't the fault of the ship that we did not get to go to Easter Island, it was misrepresented as 80% chance by their enrichment speaker and the staff. The food was off and on with some excellent nights and some nights we couldn't find anything desirable to eat. This is amazing on a ship with so many nice restaurants. Surprisingly the buffet turn out to be our best option several days. The exit off the ship was extremely and unnecessarily chaotic. The disembarkation problems could have easily been avoided since the cruise line knew our flight time and the conditions at the airport and Cruise dock , but insisted on holding us back from leaving until after all of their tours left before us. Therefore those with flights from Lima had to wait too long and therefore get in last at the airport lines and almost missed flights. Even with all this time we had the buses were still not ready when they told us to leave. Combine this with the fact that they did not service their printers or computers to print boarding passes Etc the days before we had to disembark, seem to convey they we're focused on getting their excursions going to Lima rather than on the needs of the passengers who were still on board.

Cabin Review

Concierge Level

Cabin A1

The cabin was very nice with a balcony that unfortunately we didn't get to use much on this itinerary due to the poor weather. He got a little small after 11 days at Sea with no land. This taught us to be careful when deciding about needing a balcony based on the itinerary and possible weather.

Port Reviews

Tahiti (Papeete)

Outstanding tour operator Simon. Amazing photo opportunity beautiful Seas coral and fish.

Bora Bora

Best place to snorkel in the Polynesian Islands in the whole trip. Simon did an outstanding job as tour guide. Best fish coral and water

8 Helpful Votes
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