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An overnight at the San Pedro Double Tree made embarkation a breeze. We were onboard less than an hour after leaving on the hotel shuttle. The ship was beautiful and far exceeded my expectations as I was aware she was headed to dry dock after our cruise. Nothing in the public areas looked tired as I’ve seen on other lines that were headed to refurbishment. The food was hit or miss. Our first Dinner at Share was terrrific and encouraged us to book a second. If the food on the second night had been the first we would have not gone again. Polling of various dining companions netted about a 50/50 split on favoribility. Salty Dog was the same. We had ATD and never had much of a wait though we were happy to share. I did see people waiting who were only interested in a private table. Main Dining room food was pretty good with some real misses. Twice I ordered scallops that were seriously gritty. Food seeemed to start strong and trail off to the seemingly typical odd final night. This trip offered Sweatbreads and two mussel dishes on the last night. If you don’t eat either, makes for limited choices. The chef’s table was the best we’ve had on Princess. The experience blew us away - the creativity and the wow factor were both present and delivered an amazing meal. The shore excursions were pleasant. I didn’t find anything that knocked my socks off. During dinner after Hilo I discovered there were tours that would have been a better fit but the passengers describing them were very clear that the descriptions had not come close to matching the tour tour experience. One gentleman even went to tour services to ask they change the description to match so he would know what to expect! The casino was very friendly and paid well early in the trip. We saw several large slot payouts and talked to other big winners. We were able to play on the same cash we started with and casino money most of the trip. The last 3 days the slots tightened noticeably and the staff became appetjetic - it was nearly impossible to get a drink. The did seem to be an issue with crew hygiene as the voyage Dre to a close. There was one guy (I’ll withhold his name) that had body odor so bad it literally made you gag and it left a trail behind him. Needless to say we started limiting activities in that particular lounge. The teen program was very uneven and much was tolerated that surprised me. My child came home talking about kids vaping, swearing, openly discussing sexuality, etc. I get they are teens but somehow I was expecting a bit of positive direction to activities. There was even a physical assault (acknowledged by staff) that did not result in removal from the program for the aggressor. I do think that the environment should at least be safe. Based on this cruise we are looking forward to our next, but still will not hesitate to book on anothe line if we get the right deal. Princess has still not captured my complete loyalty.

A great family trip

Emerald Princess Cruise Review by Karlzmom

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Hawaii
  • Cabin Type: Mini-Suite with Balcony
An overnight at the San Pedro Double Tree made embarkation a breeze. We were onboard less than an hour after leaving on the hotel shuttle.

The ship was beautiful and far exceeded my expectations as I was aware she was headed to dry dock after our cruise. Nothing in the public areas looked tired as I’ve seen on other lines that were headed to refurbishment.

The food was hit or miss. Our first Dinner at Share was terrrific and encouraged us to book a second. If the food on the second night had been the first we would have not gone again. Polling of various dining companions netted about a 50/50 split on favoribility. Salty Dog was the same.

We had ATD and never had much of a wait though we were happy to share. I did see people waiting who were only interested in a private table. Main Dining room food was pretty good with some real misses. Twice I ordered scallops that were seriously gritty. Food seeemed to start strong and trail off to the seemingly typical odd final night. This trip offered Sweatbreads and two mussel dishes on the last night. If you don’t eat either, makes for limited choices.

The chef’s table was the best we’ve had on Princess. The experience blew us away - the creativity and the wow factor were both present and delivered an amazing meal.

The shore excursions were pleasant. I didn’t find anything that knocked my socks off. During dinner after Hilo I discovered there were tours that would have been a better fit but the passengers describing them were very clear that the descriptions had not come close to matching the tour tour experience. One gentleman even went to tour services to ask they change the description to match so he would know what to expect!

The casino was very friendly and paid well early in the trip. We saw several large slot payouts and talked to other big winners. We were able to play on the same cash we started with and casino money most of the trip. The last 3 days the slots tightened noticeably and the staff became appetjetic - it was nearly impossible to get a drink.

The did seem to be an issue with crew hygiene as the voyage Dre to a close. There was one guy (I’ll withhold his name) that had body odor so bad it literally made you gag and it left a trail behind him. Needless to say we started limiting activities in that particular lounge.

The teen program was very uneven and much was tolerated that surprised me. My child came home talking about kids vaping, swearing, openly discussing sexuality, etc. I get they are teens but somehow I was expecting a bit of positive direction to activities. There was even a physical assault (acknowledged by staff) that did not result in removal from the program for the aggressor. I do think that the environment should at least be safe.

Based on this cruise we are looking forward to our next, but still will not hesitate to book on anothe line if we get the right deal. Princess has still not captured my complete loyalty.
Karlzmom’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Mini-Suite with Balcony
Cabin MD
Very well maintained interior overall. Couch needs to be replaced as cushions are tired. The balcony had significant rust at base of railing, but as the ship is now headed towards dry dock it will no doubt be addressed.
Dolphin Deck Inside Cabins, Balcony Cabins, Suite Cabins