We enjoyed this cruise very much, partly because it was our first time to New Guinea but perhaps also because (this being our fifth cruise on 'the Dawn') our expectations regarding this old tub were blunted long ago (I say it fondly). Though built in 1990 and last refurbished in 2017, she looks about my age (70 this year). We're both a bit tired and very wrinkled.
To begin with, there were two big negatives (and a few smaller ones). First, having boarded at 11am, I did not receive my luggage until about 5 pm, when a note was attached to our cabin door telling me (peremptorily, because that's how you treat suspected crims) to visit Deck 3, where my bag would be opened in my presence and the contraband therein (identified by an unknown but not too efficient process) extracted. I did as I was told. The culprit, an innocent bottle of Gaviscon, was nestling on top of my shirts. Without apology (though without rudeness either) the young staff member hastily allowed me to depart. He did not even sniff the contents. No doubt he could tell (from a few remarks of mine) that such a move would be unwise. I think my anger was justified (though it was not the young man's fault). Maybe I should have known better. But if P&O were half as concerned with good customer relations as they are with their profits from alcohol, they would tell customers very clearly in pre-cruise advice not to pack bottles in their luggage. This would seem to be simple enough.
The second hiccup occurred when we retired that night (early, as befits our age and health). Our cabin was close to the atrium where loud music continued until well past 10 pm. Throb, throb, throb. Next day, our cabin was exchanged with no fuss and, indeed, the young lady on reception went out of her way to be pleasant and helpful. Mind you, we were initially warned that an exchange might not be possible because P&O ships tend to sail fully booked. So, good luck, rather than P&O management, was mostly responsible for the good outcome here.