We just returned from Azamara Journey Cuba/Cozumel. I thought the ship was meticulously maintained by a wonderful, cheerful staff who could not do enough for you.
I think I observed only 1 sourpuss the entire cruise, and that was at breakfast. Maybe she wasn't a morning person...I also liked the ship décor which was very European instead of the new bland, grey millennial style. I understand they are eliminating the casino which was always empty, and is no loss.
The cabin had lots of places to store items from the two huge suitcases we brought along (we drove to the pier) and they stored neatly under the bed. Balcony was small--just enough for two chairs and a table.
Please see above remarks