1. Home
  2. Cruise Reviews
  3. Balmoral
We chose this cruise for the chance to see LA and San Francisco. what did we see . More sea than expected. All went well until we exited the Panama canal then an argument with a fishing net ( we lost) reduced our speed to 8 knots and our itinerary was lost as well , missed ports, reduced time in port and more tendering . LA no chance ,San Francisco 3 days down to 1and a half , We went to El Salvador a port I would have liked to have missed reminded me of Aden in the 60s only thing missing was the gunfire. Management seemed very reluctant to tell the paying customers what was going on. No news being good news I suppose. This would have been the time for the cruise director and onboard show company to shine but no they didn't rise to the occasion, The onboard activity was sparse ,the art class was in the hands of two lady ex teachers who thought they were still at kindergarten . I'm afraid I didn't stay the course due to the constant arguments , not the passengers the teachers. The craft class was good The food was good as was the restaurant service , cabin cleaning seems to have taken a down turn, balcony's not cleaned and windows dirty, we came back one day to a line of dirty footprints across our carpet ,not ours and housekeeping was very reluctant to clean it. We returned home to a letter apologising for all the problems and offering 10% off our next cruise provided we booked direct and within a year. Fat chance my money will now go elsewhere. I've had many cruise's with Fred in the past, most times things have gone wrong one way or another but this time they surpassed themselves and sadly they don't seem to care.

Many missed ports

Balmoral Cruise Review by The happy wanderers

4 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Around the World
  • Cabin Type: Superior Suite
We chose this cruise for the chance to see LA and San Francisco. what did we see . More sea than expected.

All went well until we exited the Panama canal then an argument with a fishing net ( we lost) reduced our speed to 8 knots and our itinerary was lost as well , missed ports, reduced time in port and more tendering . LA no chance ,San Francisco 3 days down to 1and a half , We went to El Salvador a port I would have liked to have missed reminded me of Aden in the 60s only thing missing was the gunfire.

Management seemed very reluctant to tell the paying customers what was going on. No news being good news I suppose. This would have been the time for the cruise director and onboard show company to shine but no they didn't rise to the occasion,

The onboard activity was sparse ,the art class was in the hands of two lady ex teachers who thought they were still at kindergarten . I'm afraid I didn't stay the course due to the constant arguments , not the passengers the teachers.

The craft class was good

The food was good as was the restaurant service , cabin cleaning seems to have taken a down turn, balcony's not cleaned and windows dirty, we came back one day to a line of dirty footprints across our carpet ,not ours and housekeeping was very reluctant to clean it.

We returned home to a letter apologising for all the problems and offering 10% off our next cruise provided we booked direct and within a year. Fat chance my money will now go elsewhere.

I've had many cruise's with Fred in the past, most times things have gone wrong one way or another but this time they surpassed themselves and sadly they don't seem to care.
The happy wanderers’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Balmoral price drops
250,000+ people have entered their email

Cabin Review

Superior Suite
Cabin SS
No longer cleaned thoroughly mostly a lick and a promise , never saw a vacuum cleaner
  Balmoral Deck Plans

Port & Shore Excursion Reviews