Carnival Horizon Review

Mediocre

Review for the Western Caribbean Cruise on Carnival Horizon
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Suzyq1110
6-10 Cruises • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
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Entertainment
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Additional details

Sail Date: Mar 2019
Cabin: Balcony
Traveled with children

Not a fan of port of Miami to start. The parking garage for our terminal was full and we arrived at 11:30 am .we had to drive to another garage and finally found a spot on the very top deck, 3of the 4 elevators were broke . I can’t image the frustration for those arriving later or those who were older folks with difficulties walking stairs and having to carry there luggage . I have sailed on many different cruise lines and this was a complete disappointment. Giving this a mid rating. The ship was pretty, the beds were comfortable. We stayed in a balcony room and it was so loud with all the ignorant people who opened and slammed there balacony and room doors all hours of the night . We complained nightly to the manager and heard from multiple people on the ship it was continuous on every floor. The only food that was good was the BBQ from pig and Anchor & Burgers from Guys Burger joint. However these were only open for specific times . The buffet food and dining room food was gross. Even the Deserts were gross except for the soft serve ice cream. I was also extremely disappointed in the wait staff on the ship , I have never seen such minimal wait staff across a cruise ship to assist with drinks . There was only 2 bartenders per bar, and 2 on the deck . I asked the waitress after standing in line for 30 minutes at the bar if she could get me a drink , The deck waitress refused to get us drinks bc we weren’t sitting in a chair , however after 45 minutes waiting in a chair they still didn’t make it over to take our drink order. When you have 3900+ people on a ship you would think they would allocate more to wait staff. We had to wait in line at the bar for 30-45 minutes to get a drink and they only serve you 1 at a time, which was frustrating due to the wait time to even get a drink. This didn’t matter if you were getting a soda or a alcoholic drink. The plus side was embarkation and debarment, smooth and quick less than 10minutes . The 2 comedians who performed were actually funny. We had 5 kids and The kids were disappointed in the camps and refused to go back. There was minimal entertainment. I won’t get back on a Carnival ship again. I saved for 2 years to bring my family on a cruise that cost over $5K and everyone was disappointed.

Cabin Review

Balcony

Cabin 8C

Comfortable beds, clean room . Wonderful room attendants. However the fellow guests seating in the surrounding staterooms were so inconsiderate of others.

Port Reviews

Cozumel

Here we just walked around the shops and went to Senor Frogs for some great drinks!

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