1. Home
  2. Cruise Reviews
  3. Pacific Eden
We chose this cruise to attend the Australian Tennis Open in Melbourne The Waterfront Restaurant had no table clothes and the service was very poor and generaly very disappointing, Some of the staff at the reception desk were very rude, The balcony cabin that we had paid a lot of money for was very disappointing, the spa bath did not work, the plug in the bath leaked, The TV reception was very poor, which ment that we had to go to a public area to watch the tennis which was the reason that we were on the cruise the air-conditioning was impossible to regulate, it was either hot or cold, there was no WI Fi even though it was listed as being available The cheese and biscuit platter that we orded to be delived to our room had stale biscuits, Over all we were very disappointed in this tired old ship

Tired old ship

Pacific Eden Cruise Review by merilynevans

Trip Details
We chose this cruise to attend the Australian Tennis Open in Melbourne

The Waterfront Restaurant had no table clothes and the service was very poor and generaly very disappointing,

Some of the staff at the reception desk were very rude,

The balcony cabin that we had paid a lot of money for was very disappointing, the spa bath did not work, the plug in the bath leaked, The TV reception was very poor, which ment that we had to go to a public area to watch the tennis which was the reason that we were on the cruise the air-conditioning was impossible to regulate, it was either hot or cold, there was no WI Fi even though it was listed as being available

The cheese and biscuit platter that we orded to be delived to our room had stale biscuits,

Over all we were very disappointed in this tired old ship
merilynevans’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get P&O Australia Pacific Eden price drops
250,000+ people have entered their email

Cabin Review

Cabin 9218
The spa bath did not work,
The plug in the bath leaked
The air-conditioning was either hot or cold and impossible to regulate
There was no Wi-Fi even though it was suppose to be available,
TV reception was very poor, Considering that we were on a cruise to the Australian Tennis this meant that we could not watch the tennis in our room and were forced to go to a public area

We ordered a cheese platter and the biscuits were stale