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Once we launched, the sailing was very smooth. However, checking in was a bit frustrating. No one was being processed to board for about 20 minutes. Not really sure why and the line was very, very long. While on board when calling guest services, phone just rang and rang and no one ever picked up. A couple of staff members were rude when asked a question around the ship. Housekeepers were great and very friendly. Entertainment on board was good! Really enjoyed D'Soul singing classics. They were very professional. Enjoyed watching a movie outside on deck and offering popcorn was fitting. Transportation to the private beach The Great Stirup Cay was safe and nice. However, the cafeteria style food served had flies all over it. It was very disgusting. Staff tried to swat away the flies but to no avail. Our excursion in Mexico was great and so was the shopping.

Part good part frustrating

Norwegian Epic Cruise Review by Reedy777

Trip Details
Once we launched, the sailing was very smooth. However, checking in was a bit frustrating. No one was being processed to board for about 20 minutes. Not really sure why and the line was very, very long.

While on board when calling guest services, phone just rang and rang and no one ever picked up. A couple of staff members were rude when asked a question around the ship. Housekeepers were great and very friendly.

Entertainment on board was good! Really enjoyed D'Soul singing classics. They were very professional.

Enjoyed watching a movie outside on deck and offering popcorn was fitting.

Transportation to the private beach The Great Stirup Cay was safe and nice. However, the cafeteria style food served had flies all over it. It was very disgusting. Staff tried to swat away the flies but to no avail.

Our excursion in Mexico was great and so was the shopping.
Reedy777’s Full Rating Summary
Enrichment Activities
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Cabin Review

Mid-Ship Balcony
Cabin BB 9113
Nice cabin. A little cramped for a balcony room but no big deal since we didn't plan to stay in the cabin all day. Housekeeping was always on time with clean up and making beds. Staff very friendly!
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins