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Staff simply showed no effort or attentiveness to make the passenger expierence enjoyable Specifically the entertainment staff and shore excursion staff The specialty restaurants were nice, food good but expensive and noisy. Pool always crowded. No attention paid to not leaving towels out to reserve seats. Most chairs blocked for the day by 8am With drink packages offered as inducement to book with Ncl most had it. Turning into carnival booze cruise for middle aged. That said they seem to be making it more difficult to get beverages during meals, staff no longer circulate for drinks, you must go to a mini bar set up Shore excursions offered credits per port. When asked how to obtain the credit the dept head explained in a thick accent the credits would be applied the day after the excursion. When asked if that was true for excursions booked before the offer she simply said as I said, the credits will be .... I asked her to dial it back and respond to the question asked. She smiled and took care of the next person in line

Staff could care less about the passengers

Norwegian Pearl Cruise Review by Bob i

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Trip Details
  • Sail Date: March 2019
  • Destination: Western Caribbean
  • Cabin Type: Mini-Suite with Balcony
Staff simply showed no effort or attentiveness to make the passenger expierence enjoyable

Specifically the entertainment staff and shore excursion staff

The specialty restaurants were nice, food good but expensive and noisy.

Pool always crowded. No attention paid to not leaving towels out to reserve seats. Most chairs blocked for the day by 8am

With drink packages offered as inducement to book with Ncl most had it. Turning into carnival booze cruise for middle aged. That said they seem to be making it more difficult to get beverages during meals, staff no longer circulate for drinks, you must go to a mini bar set up

Shore excursions offered credits per port. When asked how to obtain the credit the dept head explained in a thick accent the credits would be applied the day after the excursion. When asked if that was true for excursions booked before the offer she simply said as I said, the credits will be .... I asked her to dial it back and respond to the question asked. She smiled and took care of the next person in line
Bob i’s Full Rating Summary
Enrichment Activities
Value For Money
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Entertainment
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Shore Excursions
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