I have been cruising with Silversea since 2002, when it was one of the top luxury lines in the world. Since RCL bought Silversea last year, things have certainly declined (if my recent cruise on the Silver Wind is any indication). Cruising from San Juan to Barbados (3/3-3/10/2019), I was dismayed at the difference in quality. Staff caught in blatant lies regarding poor tender schedule, with no apology; inadequate staffing poolside; failure to inform me of a day pass I could have purchased at the end of the cruise at a local hotel to pass the day until my Silversea-arranged flights home; water bottles in our room filled with tap water and reused by the butler every day, instead of fresh bottled water; lack of on-board activities; very late- opening casino with only one black jack table and no players (due to the late hour); room service and concierge desk staff not fluent in English; I could go on.
The main dining room had a decent menu, but the portions were miniscule. Terrazza food was good, but the Grill was not.
The cabin bathroom was only big enough for one person to use at a time. There was no fan to vent odors. Shower was inside tub with very high side, making it inaccessible to those with disabilities. A fellow cruiser said Regent cruise lines has enormous bathrooms with separate stall shower and tub; perhaps when the Silver Wind is refitted AGAIN (2020) this will be done.
Best part of the cruise: Our wonderful butler, Raj, and our very hard-working and always smiling cabin attendant, Neal (?). Although tips were included in the fare, I tipped both of them extra for extra-ordinary service.
Sad to say, with 6 Silversea cruises under my belt, there will not be a 7th. I will be switching to Ponant and SeaDream.
Small and cramped for two adults. Have to crawl over furniture to get around. Beds are not 'beds', but cots and quite uncomfortable. Bathroom hardly big enough for one person at a time. Shower inside bathtub with high sides, making accessibility somewhat difficult.
Had to request a light blanket, as all that was provided was a heavy duvet or a sheet. I was either too hot or too cold.
Furniture was motel 8 quality. Very uncomfortable sofa and chairs.