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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

re far east experience

Norwegian Jewel Cruise Review by harvestor

0 people found this helpful
Trip Details
  • Sail Date: Jan 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Oceanview Picture Window

Good food

staff very attentive & friendly and well trained on the boat

Let down by shore excursion fiasco!

Also the embarkation person to allocate our cabin forgot his glasses & logged us into the wrong stateroom . We had to get the supervisor to sort this out !

BAD EXPERIENCE RE TENDERS IN KOH SAMUI RE LACK OF SUFFICIENT TENDERS RE COST ISSUE (HAD A 2.5 HOUR WAIT TO LEAVE SHIP + 2.5 HOUR EMBARKATION DELAY

TUI MANAGED IT WELL & BOUGHT IN LOCAL TENDERS IN FRONT OF NCL

We booked a premium brand but were not given premium service !

It ruined our first port of call & both myself & wife returned to the boat ill !

We will be very reluctant to recommend again after this opening experience

THE CAPTAIN GAVE A POOR EXCUSE 3 days after the event blaming it on passenger safety & as recompense would not use tenders in HALONG BAY

insulting as the original itinerary never mentioned tenders on this stop


harvestor's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Shore Excursions
Service
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Cabin Review

Oceanview Picture Window
Cabin OA 8010

CLEAN & GOOD ATTENTIVE SERVICE BY CASBIN MANAGER ABSOLUTELY NO PROBLEMS WITGHIS SIDE OF THINGS


Port & Shore Excursion Reviews


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harvestor
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