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I have been on 12 previous cruises with most of the other cruise lines. This was my first P & O cruise. First the positives. Good flight. I loved the fact you check in and don't see your suitcases until they arrive at your cabin. Likewise on the return trip. Cases taken the evening before and next time we saw them was at Gatwick. I also like the process of getting off the plane, onto a coach and not going through the hectic Barbados immigration process. The embarkation process was quick and efficient and on the ship in no time at all, despite there being queues on arrival. Furthermore the disembarkation process was painless. I also liked that we could stay on board until our afternoon pick up. So could enjoy the day at the pool. I have been on the RCL Ovation so the size of Britannia wasn't as awesome as it was to my family. (It was the biggest ship they have been on). The deco in the cabin was average although fully equipped and spotlessly clean. Our steward quickly introduced herself and said if we require anything not to hesitate to ask. The beds were comfy and we had a good night sleep. Although, my only grip was, there were only back lights and no individual bedside lamp. In order to read I had to have all the lights on at night. This I found awkward particularly as my other half doesn't read at night. I was surprised there was no USB ports especially as it's only 4 years old!! Our food was great and ate mainly in the Horizon buffet or the Peninsular. Our service in the Peninsular was outstanding and nothing was too much trouble for our waiter Nasir. Especially as the other half is a fussy eater. We had Freedom dining and there was 10 of us at every meal. We only had to wait 15 mins on one occasion. Our Waiter was fantastic. The gym was well equipped which members of our party who are regular gym goers said it was great. We liked the pools, however, this is where things become a bit fraught. My first negative, in our party we had four thirty year olds and 4 children, ages 4,5,8 and 14. The elderly regular cruisers didn't like the younger children. My grandchildren played all day in the pools and if they dared splashed they were told off by the elderly women. Now, I could understand if they were laying on the sunbeds but they were sat at the edge of the pool. The first few times we ignored them but on one occasion I had to remind them that the pool is for everyone and if they didn't want to be around children they should go to the adults pool. This didn't go down well. Another elderly gentleman told my son off for splashing his little daughter in the pool. Apparently his wife didn't want to get her hair wet!!! What do you expect sat at the edge of the pool with your feet dangling in there!! There seems to be a quota of elderly elitist that wanted a very traditional cruise and obviously were regulars with P & O and consequently felt they owned it. This also showed on sea days. The poolside entertainment was at best poor. Old fashioned back ground music, not that that's a problem but they should be catering for all ages. There was very little entertainment except the quizzes, which was dull and mundane. I also felt the quizzes were something to pacify us. The sail away parties were good fun. They would start at 5pm and finish on the dot at 6pm. Despite the party being in full flow it stopped dead an hour later. I understand the entertainment team has other jobs but it all felt it was going through the motions. One of the sea days I even went to see a film as I was that bored on deck. On other ships the evening entertainment have had spectacular various shows every night. Apart from Astonish show the rest of the time was the same group singing songs from different decades. If you wanted a good show you really had to book the Limelight club and pay £25-£35 per person for the privilege. So for me it would be £70 extra just to see Gareth Gates! So for our party we felt that the entertainment team was VERY poor for the size of the ship. The next grip is the midship lack of stairs. How was this thought out? Lucky for us we were on deck 14 so it was only 2 decks to the lido. If we had stairs we would have walked to this deck but unfortunately the forward and aft stairs were too far away. I understand this is being rectified in the October refit. I feel P & O are missing a younger audience. Their adverts are targeting an older customer. Unlike RCL, Carnival etc who are targeting families. My family have said their next cruise will be on a fun ship and not a geriatric ship. So that's 6 adults and 4 children they have lost. We had a lovely cruise, fantastic ports, good food but in comparison to other cruise lines poor entertainment.

First P & O Cruise

Britannia Cruise Review by MarieNicho

6 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Caribbean
I have been on 12 previous cruises with most of the other cruise lines. This was my first P & O cruise.

First the positives. Good flight. I loved the fact you check in and don't see your suitcases until they arrive at your cabin. Likewise on the return trip. Cases taken the evening before and next time we saw them was at Gatwick. I also like the process of getting off the plane, onto a coach and not going through the hectic Barbados immigration process. The embarkation process was quick and efficient and on the ship in no time at all, despite there being queues on arrival. Furthermore the disembarkation process was painless. I also liked that we could stay on board until our afternoon pick up. So could enjoy the day at the pool.

I have been on the RCL Ovation so the size of Britannia wasn't as awesome as it was to my family. (It was the biggest ship they have been on). The deco in the cabin was average although fully equipped and spotlessly clean. Our steward quickly introduced herself and said if we require anything not to hesitate to ask. The beds were comfy and we had a good night sleep. Although, my only grip was, there were only back lights and no individual bedside lamp. In order to read I had to have all the lights on at night. This I found awkward particularly as my other half doesn't read at night. I was surprised there was no USB ports especially as it's only 4 years old!!

Our food was great and ate mainly in the Horizon buffet or the Peninsular. Our service in the Peninsular was outstanding and nothing was too much trouble for our waiter Nasir. Especially as the other half is a fussy eater. We had Freedom dining and there was 10 of us at every meal. We only had to wait 15 mins on one occasion. Our Waiter was fantastic.

The gym was well equipped which members of our party who are regular gym goers said it was great.

We liked the pools, however, this is where things become a bit fraught. My first negative, in our party we had four thirty year olds and 4 children, ages 4,5,8 and 14. The elderly regular cruisers didn't like the younger children. My grandchildren played all day in the pools and if they dared splashed they were told off by the elderly women. Now, I could understand if they were laying on the sunbeds but they were sat at the edge of the pool. The first few times we ignored them but on one occasion I had to remind them that the pool is for everyone and if they didn't want to be around children they should go to the adults pool. This didn't go down well. Another elderly gentleman told my son off for splashing his little daughter in the pool. Apparently his wife didn't want to get her hair wet!!! What do you expect sat at the edge of the pool with your feet dangling in there!! There seems to be a quota of elderly elitist that wanted a very traditional cruise and obviously were regulars with P & O and consequently felt they owned it. This also showed on sea days. The poolside entertainment was at best poor. Old fashioned back ground music, not that that's a problem but they should be catering for all ages. There was very little entertainment except the quizzes, which was dull and mundane. I also felt the quizzes were something to pacify us. The sail away parties were good fun. They would start at 5pm and finish on the dot at 6pm. Despite the party being in full flow it stopped dead an hour later. I understand the entertainment team has other jobs but it all felt it was going through the motions. One of the sea days I even went to see a film as I was that bored on deck. On other ships the evening entertainment have had spectacular various shows every night. Apart from Astonish show the rest of the time was the same group singing songs from different decades. If you wanted a good show you really had to book the Limelight club and pay £25-£35 per person for the privilege. So for me it would be £70 extra just to see Gareth Gates! So for our party we felt that the entertainment team was VERY poor for the size of the ship.

The next grip is the midship lack of stairs. How was this thought out? Lucky for us we were on deck 14 so it was only 2 decks to the lido. If we had stairs we would have walked to this deck but unfortunately the forward and aft stairs were too far away. I understand this is being rectified in the October refit.

I feel P & O are missing a younger audience. Their adverts are targeting an older customer. Unlike RCL, Carnival etc who are targeting families. My family have said their next cruise will be on a fun ship and not a geriatric ship. So that's 6 adults and 4 children they have lost.

We had a lovely cruise, fantastic ports, good food but in comparison to other cruise lines poor entertainment.
MarieNicho’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Ages 7 to 9
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Cabin 528
Average deco. Poor beside lighting.

Port & Shore Excursion Reviews