Norwegian Jade Review

4.0 / 5.0
2,044 reviews

Another Great NCL Cruise!

Review for the Caribbean Cruise on Norwegian Jade
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Sparklez
2-5 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
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Entertainment
Fitness & Recreation
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Additional details

Sail Date: Mar 2019
Cabin: Obstructed Oceanview
Being escorted out of Barbados.

The staff on the Jade were awesome. I feel that NCL provides excellent customer service anyway but this crew was top notch. The Cruise Director and CD staff were phenomenal. They were all high energy, funny, seemed to work well together and enjoy their jobs. The wait staff were all very attentive. We ate more meals in Alizar and O’Sheehan this cruise.

The food choices in the buffet seemed limited. It seemed like the daily food items were the same each day. It would be nice to have the theme of the night put on the app to help passengers with meal planning. There is diversity in the options within the buffet (Asian, Indian, and American), however, I wonder why there is not a Mexican food option. I figure it would take a small amount of room to offer tacos, nachos, burritos, and fixings. I think it would go over well with the younger crowd that can be found on NCL.

This was our first time at the Miami port for embarkation and disembarkation. I felt it was very organized and we got through both quickly. It seemed as if the rooms were ready and our bags to us in record time!

Cabin Review

Obstructed Oceanview

Cabin OK

We had an ocean view cabin. My husband and I loved the setup. The window was on the side with the bed being parallel in a large open space. The room narrowed having the entry to the bathroom, drawers, dressing table, and television there. I became ill during the cruise making it great having movies to watch while in the cabin. However, it would be nice to know what movies are coming on and when. Due to being ill, there were a couple days that I was in the cabin most of the day/night. The larger size tv helped tremendously during those times. This is my fourth cruise and I have only been on NCL, but is my husband's eighth cruise and he has been on other cruise lines. We both agreed that our cabin steward (Marie) was the best we have ever had. We filled out a hero card for her and hope she gets some type of recognition. It was her second cruise working on NCL. She had been working for another cruise line and was so excited to be with NCL.

My husband and I both enjoyed the renovations to the Jade. We spent more time in the Bliss lounge this cruise than on past cruises. The location was nice and the setup of the room was great. The Bliss that we have experienced in the past had seating that made it very difficult or impossible to view the dance floor or anyone performing at the front of the room. The Bliss on the Jade did not have that. Any seat had viewing of the dance floor and performers. The new location of the shopping was great for our budget because I had no temptation to shop. It is in the back of the ship, out of the way, and you have to purposely go to Tradewinds. I personally feel that the new location will cause a decline in revenue.

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