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This was our first MSC cruise and trust me, it will be our last. We tried the Seaside as it was a new ship and and Italian line. Why not, right. As it turned out, even though we had the promotional drink package, the selection was extremely limited and of course, there was a service charge with every drink. It really added up for a "free" perk. The saving grace was that the service was so bad on this ship, waiting from 30-40 minutes for a drink, we couldn't get much consumed. Until they improve the service and attitude of the serving staff on this ship, few Americans and Canadians will ever cruise a second time on MSC. We never saw our room steward and the wait staff at dinner were robotic in their presentation. Try smiling once in a while. As for the food, Italian ship, Italian food, right? Wrong. The selection was limited and portions small. Three shrimp in a shrimp cocktail doesn't cut it. No spaghetti, lasagna once. Really ?? The ship was pretty but poorly planned out. Very limited venue space (Theater was small and lounges were even smaller). No comedy club but they did have an improv which was not very funny. The adult improv was the same as the family improv, except with courser language. The pools were not designed for people with mobility issues as all required ladders for entry/exit, dumb design. Also you aren't allowed to drink within the pool area, say what ??? This was a Caribbean cruise but the music at the pool decks consisted of electronic elevator music. Talk about elevators, this ship had a good number, too bad they were so poorly programmed that only one elevator worked in any elevator bank at a time. This will be our last trip on MSC until they get their act together or stay out of the American market. On this ship, free does not mean free

All fees, no service

MSC Seaside Cruise Review by kawarthabound

2 people found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: Western Caribbean
  • Cabin Type: Fantastica Balcony Stateroom
This was our first MSC cruise and trust me, it will be our last. We tried the Seaside as it was a new ship and and Italian line. Why not, right. As it turned out, even though we had the promotional drink package, the selection was extremely limited and of course, there was a service charge with every drink. It really added up for a "free" perk. The saving grace was that the service was so bad on this ship, waiting from 30-40 minutes for a drink, we couldn't get much consumed. Until they improve the service and attitude of the serving staff on this ship, few Americans and Canadians will ever cruise a second time on MSC. We never saw our room steward and the wait staff at dinner were robotic in their presentation. Try smiling once in a while.

As for the food, Italian ship, Italian food, right? Wrong. The selection was limited and portions small. Three shrimp in a shrimp cocktail doesn't cut it. No spaghetti, lasagna once. Really ??

The ship was pretty but poorly planned out. Very limited venue space (Theater was small and lounges were even smaller). No comedy club but they did have an improv which was not very funny. The adult improv was the same as the family improv, except with courser language.

The pools were not designed for people with mobility issues as all required ladders for entry/exit, dumb design. Also you aren't allowed to drink within the pool area, say what ???

This was a Caribbean cruise but the music at the pool decks consisted of electronic elevator music. Talk about elevators, this ship had a good number, too bad they were so poorly programmed that only one elevator worked in any elevator bank at a time.

This will be our last trip on MSC until they get their act together or stay out of the American market. On this ship, free does not mean free
kawarthabound’s Full Rating Summary
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