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Service poor Roaches in suite Cancelled Island destination stop Would not give 6 pillows to room of 3. Food was blah steak was to rare brought back 3 times never got it right. Door lock in suite had to be replaced at midnight one maint guy on duty had 3 jobs to do before us, took til 1am to fix. Over crowded could not find a place to layout on deck. Get a drink took 45 min before anyone would acknowledge us. Heard from many staff when asked for service...I'm going on break I will get someone else to help you and noone came back. Then delayed to get off ship almost missed our shuttle to parking lot. Horrible experience! I will stick with Celebrity and Royal Caribbean for cruises in the future. Highly disappointed & expected better than this. Stay away from this Norwegian cruise line! Unhappy & Angry Patron

Absolutely the WORSE cruise I've ever been on!

Norwegian Epic Cruise Review by Kkunzi2

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Bahamas
  • Cabin Type: Family Mini-Suite with Balcony
Service poor

Roaches in suite

Cancelled Island destination stop

Would not give 6 pillows to room of 3.

Food was blah steak was to rare brought back 3 times never got it right.

Door lock in suite had to be replaced at midnight one maint guy on duty had 3 jobs to do before us, took til 1am to fix.

Over crowded could not find a place to layout on deck. Get a drink took 45 min before anyone would acknowledge us. Heard from many staff when asked for service...I'm going on break I will get someone else to help you and noone came back.

Then delayed to get off ship almost missed our shuttle to parking lot.

Horrible experience! I will stick with Celebrity and Royal Caribbean for cruises in the future.

Highly disappointed & expected better than this.

Stay away from this Norwegian cruise line!

Unhappy & Angry Patron
Kkunzi2’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
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Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages Under 3
Ages 3 to 6
Ages 7 to 9
Ages 10 to 12
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Ages 16+
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Cabin Review

Family Mini-Suite with Balcony
Cabin M3 9100
Roaches, door lock mechanism and pillow issue
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins