Ventura Review
Rating by category
Additional details
We chose this cruise because of the itiniary and to celebrate our 40th wedding anniversary.
We could have not got it more wrong. The food was appaling , some of the staff were outright rude. There were big queues in the ports at disembarkation and some of the fellow passengers had poor manners. I was pushed out of the way by a woman trying to get to a seat for the next talk in the theater as we were exiting following a previous talk.
We felt totally unvalued as a customer and were only there to be exploited as much as possible.
Cabin Review
The cabin was fine and expertly looked after by our cabin steward (Lloyd) who was brilliant. It was always immaculately presented and was a haven on an otherwise very poor cruise.This was just as well because, in order to escape the crowds and competition for space, we have never spent so much time in our cabin as on this cruise.