1. Home
  2. Cruise Reviews
  3. Norwegian Epic
20-30 minutes for a drink. Never left the ship for their "private island". Called the front desk because there was dry blood on our sheets, we could never get through, it just rang and then a message said everyone was busy, try again later. Eventually had to take sheet from a cart in the hallway. Getting off the ship was horrifying. We needed to be on the 5th floor to get off the ship. We tried to get off the ship early by carrying our own luggage off. Traffic was so backed up that we we're standing in the back of the ship, on the 7th floor stairwell. And they kept calling more groups to get off the ship. I would think just a couple weeks after crushing 2 moorings and damaging the ship, their service would be on point. That was not the case. Drink package would have been worth it if it didn't take 30 minutes to get a drink. Food was good. But I can get good food anywhere. Please do not take a Norwegian cruise line adventure.... Ever..

Never again with NCL

Norwegian Epic Cruise Review by Cberens

2 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Bahamas
  • Cabin Type: Balcony
20-30 minutes for a drink. Never left the ship for their "private island". Called the front desk because there was dry blood on our sheets, we could never get through, it just rang and then a message said everyone was busy, try again later. Eventually had to take sheet from a cart in the hallway. Getting off the ship was horrifying. We needed to be on the 5th floor to get off the ship. We tried to get off the ship early by carrying our own luggage off. Traffic was so backed up that we we're standing in the back of the ship, on the 7th floor stairwell. And they kept calling more groups to get off the ship. I would think just a couple weeks after crushing 2 moorings and damaging the ship, their service would be on point. That was not the case. Drink package would have been worth it if it didn't take 30 minutes to get a drink. Food was good. But I can get good food anywhere. Please do not take a Norwegian cruise line adventure.... Ever..
Cberens’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Epic price drops
250,000+ people have entered their email

Cabin Review

Balcony
Cabin BD 11284
Room was about what I expected. Looks like the carpet had been urinated on about a dozen times, but other than that and the dry blood on our sheets, it was ok. Flushing the toilet sounds like a rocket ship taking off, but that is probably standard and necessary.
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins