Have sailed on most lines over the past 25 years , most recently on Regent, Seabourn, Silversea. We were impressed with the consistently excellent service throughout the ship by the delightful crew. The ship’s ambience is quite serene and decor just lovely and comfortable. Food overall is very good. We dined in all of the venues. Our least favorite was the main restaurant due to the noise, confusion, slow service. Guests are squeezed in like sardines and waiters appear breathless as they rush past you bringing plates to the tables. Not a relaxing environment. Our favorite venue was the Chef’s table. On our 5 visits, we received top notch service and food with wine pairings.
Entertainment was tastefully done and we thoroughly enjoyed the classical duo. The 4 person dance and singing ensemble were also quite enjoyable and personable, as well. We especially enjoyed Bjorgen.
Our steward, Yud, and his assistant were excellent. They kept our suite immaculate and always stocked with whatever we needed. Where Viking failed us is with our cabin (Explorer Suite) in terms of its size and general layout. See separate description as part of this review. Suffice it to say, the designers really failed on this one. We paid top dollar for such an accommodation and we would have been better off spending less and booking a PH category on deck 8. So disappointed being crammed into the over furnished space for two weeks. (And allergies flared up due to moldy massive cushions brought into already cramped space at night.)
Very disappointed with size of this suite. Closet space is miniscule for the class of cabin. The bathroom is also very small, narrow, with no separate water closet. Two sinks close together with a shower that leaks out and doesn’t drain properly. Furniture overtakes the room and even worse when massive cushions from the balcony are brought in for the evening (consumes more space and falling down onto table). Just horribly designed overall.