• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2284 reviews
16 Awards

Worst cruise ever

Review for Norwegian Jewel to Australia & New Zealand
User Avatar
Bali lou
6-10 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Feb 2019
Cabin: Balcony

Cabin Type: Balcony

Day two into our holiday cruise i received a rather rude letter in my stateroom, a courtesy phone call would have been nicer, stating that my credit card was stopped and i had my ship card cancelled,having checked and called my bank it had never been stopped..it was the the ships staff's fault..no apology and rude service at the service desk.

Drink package extremely too high. My wife did not drink, but was forced to pay $1,700 for both if interested. The drinks were grossly overpriced and had another 20% added on top plus USD prices then converted to AUD...biggest rip off ever. The tender service was shocking at every port, waiting lines up to three hours in the hot sun. The food was terrible even in the restaurants, the buffet was cheap and sloppy. Just ok service at restaurants, even the specialty ones (3). The cabin beds were hard Had to take pain pills for a severe bad back pain .The whole 19 days were pretty dismal.

Cabin Review

Balcony

Cabin BB

basic, bathroom too small.

Port Reviews

Sydney (Australia)

love Sydney

Newcastle (Australia)

Basic

Brisbane

great city

Darwin

lost one day

Komodo Island

over priced excursion and waste of money

Bali

love Bali

Cairns

got there too late and waited 3 hours waiting for tenders to get back to ship

1 Helpful Vote
previous reviewnext review

Find a Norwegian Jewel Cruise from $454

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.