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2/15/19 - 3/1/19 NCL Star Panama Canal Voyage Top screw ups 1. Free internet, ha ha, ha, 250 minute perk what doesn’t work properly or frequently; isn’t free or useful. Waits at Internet cafe could be as much as 60 minutes. 2. Cable/internet stations FOX, MSNBC, BBC, were very frequently not available as is the case right now as I write this, Thursday, 2/28/19 beginning at 6:40 AM and continuing unabated at present. The Sunday, 2/24/19 Oscars was not shown. 3. You will pay $4.64 for a glass of soda if you do not elect a plan. However most of time Diet Sierra Mist was poured by can to glass not by fountain spray but only 50% of time would server give you the balance of the can; note: only Pepsi products are available but Pepsi No Sugar was not. 4. Watch out for catamaran whale watch from Cabo it’s run by children who seem more interested in loud music and serving you prodigious quantities of alcohol; but to be fair soft drinks and water are available and you paid for it all inside the ticket fee. Like a party boat for mid lifers. They considered a whale sighting to be a spout or the whale’s tail as they dive. Never closer than a 1000 meters. One of the kids is the Cetaecian expert he plays loud whale sounds and provides much inaccurate information about humpback whales. 5. Avoid the Garden Cafe at almost all costs; except for periods of time when large numbers of eaters are gone. All enjoyed slopping at the Garden Cafe trough. Soft pretzel nirvana! 6. Avoid all specialty dining except for steak at Cagneys. If steak is your thing; there’s plenty of burned meat odor and taste there for you! 7. Be aware of cultural anomalies among some of your fellow passengers; like their general aversion to order, inability to patiently wait in line for their turn and the need for necessary occasional silence when and where it’s called as a need!!!!! 8. When you arrive at NCL TERMINAL at the Miami cruise port carefully assess what the greeters for NCL are telling you to do as it may be sufficiently botched or confused that you won’t know what you heard. This was something I thought NCL had down but not on 2/15/19 9. NCL will send you color coded luggage tags for embark; but you HAVE TO ASK FOR THEM. Otherwise you’ll need 8 ft of tape and print out cutouts online and then attach them yourself. 10. All Ports of Call are at best marginal and depressed. Let’s face it if they were all St Barth’s it would be a lot more expensive and after all you get to see how the Canal works. 11. Disembarking on 3/1/19 was an exercise in futility; for 3 and 1/2 hours we waited 3 hours of it in line to get out of NCL terminal. No announcements of any kind were ever made and no explanation was ever made to explain the delay; no bathroom facilities were identified; there were a number of fatigued or ill older people who should have been treated better; best bet appeared to be to claim wheelchair access need with the requirement for NCL staff to push the chair; which allowed for express debarkation of the person in the chair and their entourage, which was often as many as 3 additional people blithely passing those waiting for hours in line. - [x] People with apparent disability, which I defined as being in a wheelchair or similar conveyance, were present on the ship in what appeared to be anecdotally but positively high numbers to their and NCL’s credit! What was not clear were the express rides which all wheelchairs seemed to get as described above. It was simply unfair as NCL had asked passengers, able bodied and otherwise, to declare their need for early debarkation to get to airports for early flights. These express rides were much later in the debarkation process. NCL needs to mend fences with CPB In Miami FL to get a better working relationship with them rather than the blame put on CPB for the line and delay by at least one NCL agent. CPB needs to be open to such negotiations and to work equally hard to reach agreement and reduce their mutual disagreement which VICTIMIZED ALL DEBARKING PASSENGERS and nobody else. I’m confident that all NCL and CPB staff were paid for their work. Right now I can’t see myself returning to NCL to cruise again.

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Norwegian Star Cruise Review by harleyboy1200

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Trip Details
2/15/19 - 3/1/19 NCL Star Panama Canal Voyage

Top screw ups

1. Free internet, ha ha, ha, 250 minute perk what doesn’t work properly or frequently; isn’t free or useful. Waits at Internet cafe could be as much as 60 minutes.

2. Cable/internet stations FOX, MSNBC, BBC, were very frequently not available as is the case right now as I write this, Thursday, 2/28/19 beginning at 6:40 AM and continuing unabated at present. The Sunday, 2/24/19 Oscars was not shown.

3. You will pay $4.64 for a glass of soda if you do not elect a plan. However most of time Diet Sierra Mist was poured by can to glass not by fountain spray but only 50% of time would server give you the balance of the can; note: only Pepsi products are available but Pepsi No Sugar was not.

4. Watch out for catamaran whale watch from Cabo it’s run by children who seem more interested in loud music and serving you prodigious quantities of alcohol; but to be fair soft drinks and water are available and you paid for it all inside the ticket fee. Like a party boat for mid lifers. They considered a whale sighting to be a spout or the whale’s tail as they dive. Never closer than a 1000 meters. One of the kids is the Cetaecian expert he plays loud whale sounds and provides much inaccurate information about humpback whales.

5. Avoid the Garden Cafe at almost all costs; except for periods of time when large numbers of eaters are gone. All enjoyed slopping at the Garden Cafe trough. Soft pretzel nirvana!

6. Avoid all specialty dining except for steak at Cagneys. If steak is your thing; there’s plenty of burned meat odor and taste there for you!

7. Be aware of cultural anomalies among some of your fellow passengers; like their general aversion to order, inability to patiently wait in line for their turn and the need for necessary occasional silence when and where it’s called as a need!!!!!

8. When you arrive at NCL TERMINAL at the Miami cruise port carefully assess what the greeters for NCL are telling you to do as it may be sufficiently botched or confused that you won’t know what you heard. This was something I thought NCL had down but not on 2/15/19

9. NCL will send you color coded luggage tags for embark; but you HAVE TO ASK FOR THEM. Otherwise you’ll need 8 ft of tape and print out cutouts online and then attach them yourself.

10. All Ports of Call are at best marginal and depressed. Let’s face it if they were all St Barth’s it would be a lot more expensive and after all you get to see how the Canal works.

11. Disembarking on 3/1/19 was an exercise in futility; for 3 and 1/2 hours we waited 3 hours of it in line to get out of NCL terminal.

No announcements of any kind were ever made and no explanation was ever made to explain the delay; no bathroom facilities were identified; there were a number of fatigued or ill older people who should have been treated better; best bet appeared to be to claim wheelchair access need with the requirement for NCL staff to push the chair; which allowed for express debarkation of the person in the chair and their entourage, which was often as many as 3 additional people blithely passing those waiting for hours in line.

- [x] People with apparent disability, which I defined as being in a wheelchair or similar conveyance, were present on the ship in what appeared to be anecdotally but positively high numbers to their and NCL’s credit! What was not clear were the express rides which all wheelchairs seemed to get as described above. It was simply unfair as NCL had asked passengers, able bodied and otherwise, to declare their need for early debarkation to get to airports for early flights. These express rides were much later in the debarkation process.

NCL needs to mend fences with CPB In Miami FL to get a better working relationship with them rather than the blame put on CPB for the line and delay by at least one NCL agent. CPB needs to be open to such negotiations and to work equally hard to reach agreement and reduce their mutual disagreement which VICTIMIZED ALL DEBARKING PASSENGERS and nobody else. I’m confident that all NCL and CPB staff were paid for their work. Right now I can’t see myself returning to NCL to cruise again.
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