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Travel agent advised that we would love this cruise. We were extremely disappointed. Our room was not clean when we went in. We had to ask for everything. Our balcony was not cleaned. Tables were not washed and dirty dishes were left on the table. We find that because we are automatically charged for service, no one cares anymore. We were shocked that there was only one small pool for adults and the hot tubs were dirty. Two out of the 4 people in our group got sick. We will never travel on NCL again. We found that most of the paid entertainment was a gimmick. Very disorganized. Was not enough bar tenders or wait staff for the atrium. We find that the staff is not well informed on the areas of the ship. We paid up for a floor seat for the Cirque show of $48/couple for the floor. This is a total rip off as the theatre is small to begin with and the floor was a table next to the stage. There was absolutely no benefit for paying that much more. We didn't end up seating on the floor as we changed the time, but we were still charged $10/ person more for seating that was not normally charged for. The food for the show was amazing. We were extremely disappointed with the buffet. Not a great selection and only one cook doing omelets at each station. I guess we have been spoiled by our wonderful experiences on Royal Caribbean.

Not clean

Norwegian Breakaway Cruise Review by Crossfirekent

Trip Details
  • Sail Date: February 2019
  • Destination: Western Caribbean
  • Cabin Type: Balcony Stateroom
Travel agent advised that we would love this cruise. We were extremely disappointed. Our room was not clean when we went in. We had to ask for everything.

Our balcony was not cleaned. Tables were not washed and dirty dishes were left on the table. We find that because we are automatically charged for service, no one cares anymore. We were shocked that there was only one small pool for adults and the hot tubs were dirty. Two out of the 4 people in our group got sick. We will never travel on NCL again.

We found that most of the paid entertainment was a gimmick. Very disorganized. Was not enough bar tenders or wait staff for the atrium. We find that the staff is not well informed on the areas of the ship.

We paid up for a floor seat for the Cirque show of $48/couple for the floor. This is a total rip off as the theatre is small to begin with and the floor was a table next to the stage. There was absolutely no benefit for paying that much more. We didn't end up seating on the floor as we changed the time, but we were still charged $10/ person more for seating that was not normally charged for. The food for the show was amazing.

We were extremely disappointed with the buffet. Not a great selection and only one cook doing omelets at each station.

I guess we have been spoiled by our wonderful experiences on Royal Caribbean.
Crossfirekent’s Full Rating Summary
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Cabin Review

Balcony Stateroom
Cabin BC 9294
The floors were not vacuum when we arrived. We had to ask for everything including more towels, Kleenex, soaps and lotions.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins