What can I say, from the moment we got to our stateroom which had no electricity it felt like deck 9 was not completed. We were offered a stateroom on deck 10 only to find someone else’s case on the bed and their shoes at the side of the bed. We duly reported this and was told that’s not possible, not nice to be doubted, the room had not been allocated to anyone. The paintwork on the balcony was rough, not painted properly. The bedside lamp never worked, the air conditioning needed altered as the air was warm, the bathroom door was very squeaky, we had no toiletries for two days. The standard type lamp switch was too high. We ordered room service for between 7-7.30 expecting it around 7.15 am, when it didn’t arrive by 7.30 am, I phoned and said it was too late. We got a phone call five minutes later to say it was on its way but I cancelled it, I’m not sure where the tray would go as we didn’t have a table.

We dined in Blu every evening and enjoyed it.

We went to the Spa for a sauna but unfortunately it wasn’t working, we thought we would relax on the tiled heated seat, it didn’t work either, these were working on our next visit and we enjoyed it. Read more