In the beginning....emergency drill procedures: all passengers were crammed like sardines outside in the 93 degree sunshine and made to wait 25 minutes extra for late arrivals before starting. Several of us couldn’t make it through that heat with no water and had to stand inside to cool down, several older folks almost passed ou, 1 didt.

The food was horrible. The staff were all brand new, inexperienced and untrained.

The first day onboard the woman in front of us at the restaurant had an entire glass of ice water spilled down her back. The ship was dirty everywhere. Like they hadn’t washed the outside for a month. My balcony had rust all over the metal, dirt all over the floor. I didn’t want to touch anything without cleaning everything first. The glasses in the main dining room were served to us one chipped, and the other with lipstick still on it. They did not have anyone to spray people’s hands at the buffet doors. The shows were lousy. Every excursion was cancelled the entire week. The private island the ship hit a sand bar, so for everyone’s safety they chose to get unstuck and turn us away from the island. The bar waiters were not attentive. The bar staff were overworked and could not fill drinks for everyone. There were lines everywhere. There was nothing to do that was any fun. There were no good activities to go to that didn’t involve paying more money. NONE of the staff smiled or were happy, and they did not greet anyone, on the way onto the ship or for the entire week onboard. Smokers have been moved to one TINY area with no windows or ventilation. The internet I paid for never worked the whole trip. I tried to contact the hotel director onboard and did not receive a response from him. Read more