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We wanted to continue to add to our cruise days with Princess to improve our level status. We had 3 wonderful servers at our dining table for 2. Diana, Joel and Plamen made our experience most enjoyable. The destinations on this cruise were wonderful. 1. Although Princess offers dining tables for 2-8, it always requires a meeting with the Maitre'D on the day of embarkation to confirm one. When having that meeting, the MD always makes you feel that the request is an imposition and if they had their way they would stick to larger tables because it is easier for them. We have had bad experiences with the larger tables due to language issues with sharing a table so prefer a table for 2. If you are going to offer a table 2 then support it and don't require people to beg for it. 2. Although we were promised in a phone call prior to sailing that both non-alcoholic beer and wine would be available on board. My wife is a recovering alcoholic and I can't drink alcohol due to a medication I take and it is important to both of us to have both beverages available. That proved not to be the case. There was no NA wine on the ship. There was an extremely limited number of bottles of NA beer and they were scattered all over the ship. We were actually told to go and find which bars had any. No one that we spoke to including Hospitality knew where any bottles were actually stored. Obviously these beverages either are not in enough of a demand or are not a big enough money maker. 3. The room gratuity is stated in all the literature and and on line to be $13.50 US per person per room for a balcony. This cruise was based on Australian dollars. However, Princess, without letting anyone know as far as I am aware, pro rated the gratuity cost to US dollars and in fact were charging $18.77 in Australian dollars instead of $13.50. I believe the costs of drinks were also increased on this cruise to be of equal value to those charged on other ships in US dollars. We made sure that we reduced the rate of gratuity charged to our room and made sure that we tipped the people that served us well were individually tipped as appropriate. Most cruisers are unaware of the fact that they can have the automatic room gratuity reduced or eliminated merely by visiting the on board main desk.

Very good and disappointing at the same time.

Golden Princess Cruise Review by shannonhug

2 people found this helpful
Trip Details
We wanted to continue to add to our cruise days with Princess to improve our level status.

We had 3 wonderful servers at our dining table for 2. Diana, Joel and Plamen made our experience most enjoyable. The destinations on this cruise were wonderful.

1. Although Princess offers dining tables for 2-8, it always requires a meeting with the Maitre'D on the day of embarkation to confirm one. When having that meeting, the MD always makes you feel that the request is an imposition and if they had their way they would stick to larger tables because it is easier for them. We have had bad experiences with the larger tables due to language issues with sharing a table so prefer a table for 2. If you are going to offer a table 2 then support it and don't require people to beg for it.

2. Although we were promised in a phone call prior to sailing that both non-alcoholic beer and wine would be available on board. My wife is a recovering alcoholic and I can't drink alcohol due to a medication I take and it is important to both of us to have both beverages available. That proved not to be the case. There was no NA wine on the ship. There was an extremely limited number of bottles of NA beer and they were scattered all over the ship. We were actually told to go and find which bars had any. No one that we spoke to including Hospitality knew where any bottles were actually stored. Obviously these beverages either are not in enough of a demand or are not a big enough money maker.

3. The room gratuity is stated in all the literature and and on line to be $13.50 US per person per room for a balcony. This cruise was based on Australian dollars. However, Princess, without letting anyone know as far as I am aware, pro rated the gratuity cost to US dollars and in fact were charging $18.77 in Australian dollars instead of $13.50. I believe the costs of drinks were also increased on this cruise to be of equal value to those charged on other ships in US dollars.

We made sure that we reduced the rate of gratuity charged to our room and made sure that we tipped the people that served us well were individually tipped as appropriate. Most cruisers are unaware of the fact that they can have the automatic room gratuity reduced or eliminated merely by visiting the on board main desk.
shannonhug’s Full Rating Summary
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Cabin Review

Balcony
Cabin BF A234
It was a standard balcony room with all the usual amenities. We did miss having an easy chair in the room which we have had on other sailings-just 1 standard hard seat chair.
Lido Deck Inside Cabins, Balcony Cabins