While I can’t say I didn’t enjoy the trip because I did there were many things I didn’t like. First we get to the port and the shuttle drops us off at the carnival terminal because of traffic and we had to wheel our luggage down the street to the Norwegian terminal which was quite a chore for disabled people. We even had a truck hit our bag my husband was pulling. Then with the bad backs and the disability making it difficult to stand very long.. we were in line for over 2 hours past our check- in time. Then we get on the ship and My husband is a smoker and instead of having an open area and smokers on one side & non smokers on another where the fresh open air would disperse the smoke. We felt isolated because like on carnival the deck above the midship swimming pool was smoking on one side and not on the other. NCL put us into a penalty box and were unable to be part of the fun. I wish the shows such as newlywed, etc were done in one of the theaters because there were not enough seats in atrium, and if you were at O’Sheehan’s you had to be able to get a bar stool right along the wall because lf you sat at one of the table in the bar there you couldn’t see, which was very disappointing.If you wanted to sit in the fresh air you can’t smoke except in one small area on the upper deck away from the fun which is not an ideal situation for disabled people that can’t walk very far as it is. While we understand not being able to smoke in the rooms or sitting at the bars it would be nice if smokers wernt made to feel like they weren’t wanted on the ship. It’s like if you smoke we don’t want you to enjoy your cruise. I could not believe all the people I heard say how bad they hated the way they were made to feel like lepers and that they would never set foot on a Norwegian Cruise ever again. The Carney’s steakhouse was great and ocean Blue seafood was amazing! The rooms a very nice and spacious. Be aware some cruise lunes offer free room service and while Norwegians has some free they charge you a “convenience fee” of $7.50 to bring it to you so if you want coffee in the morning it’s gonna cost you. While I’m not sure things are like this on every boat I would be willing to give ncl another chance to try to win our loyalty but it would have to be a great deal. I’m sure this has got to be an exception to the rule surely all Norwegian cruises aren’t the same experience.