The cruise started on a bad note because too many of the staff seemed tired and annoyed at serving the incoming guests. As a first impression this is not great. Then there are countless hidden costs, even when you purchase packages that are merchandised as all inclusive. Even the gym had many additional costs which was a shame. The spa was nice but they did some hard selling even somewhat pushing services that aren’t needed. Also some costs are sneakily added, like water in the cabin even when you have a drinks package. The food is average and doesn’t reflect the tasty videos on display in their promo pieces. The deck is also very cluttered where finding a place to enjoy the sun can be challenging. As the cruise went on things improved (the final show was really impressive) but it was a shame that what was marketed and what was experienced did not match.