Just returned from the Epic. Some good and a lot not so good ! Funny how there are so many different reviews on the Epic. We are very easy to please and understand everything can not be perfect but Norwegian really does not come close to the mark at least on the Epic.
Embarkation....easiest on any cruise we have taken. 50 minutes from the time we closed the car door at the parking area until we got on board. ok now lets start with a cold cocktail. How about no !! Not enough staff to serve, long lines and long waits. Ok lets eat , how about no ! Buffet food mediocre at best, not enough room to sit. Getting the picture.
Cabin, balcony cabin was dirty, shower still wet, floors and balcony dirty, mirrors finger printed, glass filthy. We ended up cleaning our own cabin as we did not meet our room steward until late the first night. Even then our floors were never cleaned, We ended up basically wiping the cabin down every day. We only received clean towels and had the bed made. Had to call everyday for something they missed. The last day of the cruise they cleaned the balcony.