For the amount of money we paid for this cruise I expected a higher level of service from the staff and more attention to detail. The private Haven area left a whole lot to be desired. The private pool area is a joke, the pool was the size of a plunge pool two people in it would have been too many

Also while you're in that Haven pool area there's also dining in that area so while you're trying to enjoy time in the pool or the hot tub you have people trying to enjoy lunch or breakfast staring at you. The area where you can tan in the Haven section is so windy you can barely stay out there, as a matter of fact they actually closed that area one of the days that we were at sea. So you pay all this extra money to have extra services and private areas that you can enjoy and they put them in an area on the ship where you cannot enjoy them at all. That pool area that I was telling you about is inside a Atrium so it's not exposed to the Sun it's only indoors which was not communicated prior to my trip.

I have to say the food on the ship was only ok. Not bad but nothing to rave about either. One of the reasons chose Norwegian because I thought that there would be a higher level of food quality on the ship. My husband and I are Foodies. We love good food so we opted to buy the meal packages and do the private dining on the ship where you pay extra. We purchased six meals a piece to be used during dinner. A few of the restaurants were pretty good Cagney's, Le Bistro, were very nice, and had great ambiance. We absolutely loved the Tempenyaki place, we actually ended up going there twice. However on the last night of our cruise even though we bought the dining package we paid extra and went to Ocean Blue. The appetizers were phenomenal but we got lobster dishes for our main course and both my husband and I had cold food, and the lobster was overcooked and actually tasted funny. Neither of us ate the lobster which we paid extra for. Read more