I was on the Epic Fail cruise of 2019. This cruise was best with problems that I mostly, luckily, avoided. I got to the terminal early and was checked in and seated in about 20 minutes total, very efficient. I was also among the first hundred regular people on the ship. Here is where the problems started. There was a "computer glitch" which inconvenienced me in that the servers were slower because they had to write everything down. What I didn't know was that this glitch was keeping people from boarding the ship. Huge crowds waiting in the terminal for about two hours, dodged that bullet.
A little about me, I am 50 year old male traveling solo with an group of disc golfers. I have taken about twenty cruises now, mostly on NCL. I love cruising and try to cruise twice a year.
I ate in the specialty restaurants almost the whole week, I never went to the buffet. As a solo I tested the freestyle concept and was pleased with the results. I purposely didn't make reservations and was still seated in Moderno inside ten minutes! The food as always was fantastic, and I choose new entrees from what I usually do to expand my pallet and was very pleased.
They still need to put one mattress instead of two in the cabin. I found myself forced into a sleeping position I found uncomfortable.