This was my 6 th cruise on Oceania, unfortunately is see the quality being eroded from past trips. Menus were repeated on a 10 day cruise, never had that before. Entertainment never a strong point with this line, generally that’s ok but this year was a repeat of the shows I saw last year. Quality of food was good, however it is never hot enough and I constantly had to request, send back etc dishes in all venues. Staff are still attentive but sometimes at breakfast waiting for coffee became almos am adventure. Smiles were a bit scarce too. Our trip to Havana less than great as we were not able to leave for our tour until after 11.00 due to the number of passengers booked on tours, something of a miscalculation on Destination Services part. Will be looking for another line next cruise to see if they are better. Sorry Oceania, time to oullup your socks and stop cutting corners!

Losing attention to details

Riviera Cruise Review by Npdexp1

6 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Cuba
This was my 6 th cruise on Oceania, unfortunately is see the quality being eroded from past trips. Menus were repeated on a 10 day cruise, never had that before. Entertainment never a strong point with this line, generally that’s ok but this year was a repeat of the shows I saw last year. Quality of food was good, however it is never hot enough and I constantly had to request, send back etc dishes in all venues.

Staff are still attentive but sometimes at breakfast waiting for coffee became almos am adventure. Smiles were a bit scarce too.

Our trip to Havana less than great as we were not able to leave for our tour until after 11.00 due to the number of passengers booked on tours, something of a miscalculation on Destination Services part.

Will be looking for another line next cruise to see if they are better. Sorry Oceania, time to oullup your socks and stop cutting corners!
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