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Radiance of the Seas Review

4.0 / 5.0
Editor Rating
1194 reviews
9 Awards

Radiance of the Seas is less than radiant

Review for Radiance of the Seas to Australia & New Zealand
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doxiemomma2
10+ Cruises • Age 50s

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Additional details

Sail Date: Jan 2019
Cabin: Ocean View Balcony
Balcony had mold and rust stains and looked like the floor was rotting
Black stain on sheets. This was when we first walked in and saw it. We hadn
Stains on the bedskirt that looked like someone had thrown up on it. Again,
The view from our balcony of the overhang that covers the lifeboats below.

Chose this cruise because of the opportunity to see New Zealand and Australia. For us, this was the chance of a lifetime and we were looking forward to checking this off our bucket list!

We flew in the night before to Auckland and spent the next day touring the city for a bit before boarding our cruise! Embarkation was a breeze. Everyone there was very friendly.

We headed to our cabin and were shocked to find stains on our sheets and bedskirt and a balcony that you wouldn't want to step foot on unless you had your shoes on (pictures posted). So we turned around and headed straight to Guest Services with our pictures to ask to be switched to a different room. Mind you, I have never ever made such a request. But this was NOT Royal Caribbean quality - this was Motel 6 in a bad part of town quality going on here! Of course, they said they didn't have any other rooms, but they would send housekeeping and maintenance to come take a look. When they arrived, they changed the sheets and bedskirt and told us that they knew the balcony was bad and not up to their standards. They told us they could fix it, but it would take three days and we wouldn't be able to use it. In the meantime, they powerwashed it, (but that didn't change anything) and provided beach towels to put on the balcony floor!!! So needless to say that part was a real disappointment because I've been on several RC cruises and Royal Caribbean is better than this.

Cabin Review

Ocean View Balcony

Cabin 6D

When we got to our cabin, we were less than thrilled - and you can see why in our photos. 1. There was a black stain on the sheets that looked like someone's eye makeup 2. There was a stain on the bedskirt that looked like someone had thrown up on it. 3. The balcony was gross! Black mold and rust stains everywhere. The view was regrettable as our balcony overlooked the covering for the lifeboats and we couldn't look down to see the water. :(

Port Reviews

Akaroa

Nothing to see in Christchurch except lots of construction still going on since the earthquake in 2011! Save your $$$.

Dunedin

Beautiful home and gardens. Cost extra to go inside the home, so we mostly walked around the grounds

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