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Norwegian Epic Review

4.5 / 5.0
Editor Rating
4157 reviews
24 Awards

Complete disaster

Review for Norwegian Epic to the Eastern Caribbean
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twilson1982
2-5 Cruises • Age 30s

Rating by category

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Additional details

Sail Date: Feb 2019
Cabin: Family Mini-Suite with Balcony

We chose this cruise because it was the one my cousin picked for their 10yr anniversary. They chose this cruise because it went to St Thomas, which is where they went on their honeymoon. Boarding was delayed because someone knocked out one of the bridges. Engine failure on second day, which they apparently knew about and set sail anyways. They lied to us the entire time. Tugs pushed ship into docks when we arrived at Puerto Rico. That was the only poet we went to so they could try to fix ship, not on itinerary. We were supposed to still hit our last stop at Grand Stirrup Cay, and they cancelled that stop the night before. We slowed and were given stamp at international port so they didn’t get fined $700 per passenger. Disembarkation was a completely nightmare, as they had no control over who got off when. All of that, and they are only offering a credit. They refuse to give me my money back. Everything was terrible except drinks, food and weather! They could have handled the communication of the issues way better. If they had then all issues would have been overlooked, as we understand things are unpredictable.

Cabin Review

Family Mini-Suite with Balcony

Cabin M2

Nice except tiny bed

Port Reviews

Tortola

Didn’t make it there

Port Canaveral (Orlando)

Wasn’t a port of call

St. Thomas

Didn’t make it

Great Stirrup Cay

Didn’t make it

2 Helpful Votes

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