Norwegian Epic Review

#epicfail

Review for the Eastern Caribbean Cruise on Norwegian Epic
User Avatar
Haleykrocker
6-10 Cruises • Age 30s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2019
Cabin: Inside

Absolute worst experience. Aside from the contained fire day one, and the engine failure day two? The lack of communication was beyond aggravating. 2 hours we sat not moving in the ocean before we had an announcement which stated the obvious. Were not moving. Than you captain we noticed 2 hours ago... then proceeded to sit for an additional 3 hours before they figure out how to operate the ONE engine. The crash in San Juan ... not acknowledged. An apology for making us world news might be nice. The lies. They went on and on ... they knew we were never making it to the Bahamas be ause the engine wasnt fixed. It was a deep prayer and a cheap way out to put the passengers back on a ship with a broken engine and gashes in the side. Money came before safety. Honestly it wasnt what the multiple events over the course of the week that made it more hellish then the lines lack of communication. This was our first time with Norwegian and after out next one because of the credit toward another (we would have preferred a refund) it will absolutely be our last with Norwegian. This line should be embarrassed for how they handled each and every misfortune their ship faced in 8 days. Total embarrassment. #epicfail #nevernorwegian

Cabin Review

Inside

Cabin IE

Wierd layout. No privacy. Prefer my bathroom to be a bathroom not part of my bedroom.

2 Helpful Votes
previous reviewnext review

Find a Norwegian Epic Cruise from $289

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.