First let me say we love cruising with Celebrity. The service, food and ships have always been exemplary, which is why we were so disappointed with the Edge.
We were delighted with our dining room attendants, in the Tuscan restaurant. Olga, Demi and Windy were excellent. They were attentive, helpful, and friendly wherever we saw them....in the dining room at our table or in the ocean view cafe. My cabin steward (10188) was also attentive and cordial as well as helpful.
THE SHIP... We did not like the infinite verandah.. the captain had complete control of the opening and closing of the window, and it seemed to be closed for no apparent reason (weather, rough seas, or window washing). Most of the time, it was locked and I couldn’t open the top part. Basically, I had an ocean view room, a rather expensive ocean view room. I don't see where this infinite verandah made the room any larger, and the space between the bed and the television was not big enough for someone with a walker to get through without folding up the walker. In rough seas or with an inebriated passenger, I see this as a recipe for disaster.