We chose this line as we'd previously been booked, and heard that the Yacht Club was very good and although perhaps not as good as NCL's Haven was so much better of a price that the rationale for booking was quite clear. To be honest, we traveled on the Divina about 5 weeks previously and were so unimpressed that we would have cancelled this upcoming cruise if we could have. Well; that would have been a mistake!

On our 1st cruise we had had several discussions with management and I believe that we were not the only folks who found problems, particularly with food quality, preparation and presentation in the YC dining room Le Muse. They brought in a new manager, Idris, who took charge and there was evidently a serious overhaul of food and other services in the YC under his direction. There was a dramatic improvement in service and food quality although this wasn't universal. I shall go into more detail below, but again I must reiterate that there was a palpable improvement to the point that would draw us back quite happily to Divina and possibly other MSC ships.

We were delighted by the high level of service and attention from the staff. In particular one of the Assistant Butlers, Prankash was genuinely endearing and attentive. He was kind and always assisted whenever he could. The Officer Manager of the YC, Idris was outstanding. He checked constantly on all guests and operations and made rounds frequently. We cannot give enough credit to him for improving the YC operations, particularly dining, and also all service staff for their happy dedication to service. Read more