Pacific Eden Cruise Review by Mam67
- Sail Date: February 2019
- Destination: South Pacific
The elevators, we found, were extremely tiny and my husbands wheelchair only just squeezed in sideways, with me and maybe one other person being able to get inside at the same time.
In regards to restaurants it is essential to make reservations the immediately upon embarkation otherwise it is highly likely you will be eating in "The Pantry" for the entire cruise. This is located on the Lido Deck and replaces the traditional buffet however the food is average food court fare, akin to what you would find in your local shopping centre, and is only open at set times, unlike other cruise line buffets which are pretty much open most of the time. There are 3 other "free" restaurants on board - Angelo's (offers tiny portions of mediocre Italian cuisine - you can upgrade to "nicer" food for a fee), The Waterfront (A La Carte dining; tiny portions; we paid a fee and upgraded our main course to steak - disgusting, fatty and gristly - I cook better steaks than that - so it was very disappointing to pay extra for poor quality steak) and finally, Dragon Lady Asian cuisine. This place was wonderful. We ate here on the 3rd night and were fully prepared for another disappointing dining experience, but we were pleasantly surprised as the food and service was wonderful with good portion sizes. There are also 3 places to eat where guests must pay extra - Salt Grill by Luke Mangan (we didn't dine here but we were told that the food is delicious), The Chefs Table (again we didnt dine here) and on the Lido Deck by the pool the is "The Grill". Here guests can purchase hot dogs, chips, pies, burgers etc. We had a pizza late one night and hot dogs during the day after the pantry had closed for lunch. Both were just okay (nothing to write home about), but on previous cruises with other cruise lines, these items were always included in the cruise fare and not an additional fee, so I felt that this was a bit of a rip off.
The actual ship as a whole was just average; the crew and staff, although pleasant and friendly towards the guests, all seemed unhappy and bored. There weren't enough staff around to keep on top of the cleaning and it was all too common in the pool and deck areas to see filthy tables, dirty dishes and food and drink spillages left unattended to, and not a bin in sight. The whirlpool spas were at a pleasant temperature but the spa jets weren't operating and they had disintegrated in places.
In all, I would say our short get away was okay, but the ship lacked atmosphere, fun and excitement. The live musicians were pretty terrible, out of tune and off key, and the whole ship seemed tired, worn and lackluster. I understand that this ship has been sold and would be making its final voyage for P&O in a few weeks which would explained why it was like it was...
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