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Queen Elizabeth Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
570 Reviews

Wonderful ship but perfection eludes Cunard

Queen Elizabeth Cruise Review by Suzuki650

4 people found this helpful
Trip Details
  • Sail Date: Feb 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Balcony

This was our first cruise - three nights Melbourne-Burnie-Sydney. Unfortunately the first impression was a negative one of just over an hour in the queue to board. Apparently everyone (several hundred people) had been told to arrive at the same time of 12 noon. We were standing in a slow moving queue like cattle. Very poorly organised and managed. Once on board we were seriously impressed by the beautiful decor and high quality throughout the ship.

Our Balcony Stateroom (category BA) was more than we had expected. Our Stateroom 5110 was a disabled accessible cabin with far more space than the regular ones in this category. Our balcony was large enough to hold two banana lounges and two chairs! Meals were generally high quality with plenty of choices, especially in the Britannia restaurant where we took dinner each night (early sitting). Service in that area was a bit hit and miss however. On one occasion the next table had their second course before we got our first. On another night we had to ask twice for the wine list.

We enjoyed lunch in the Golden Lion pub and had two other lunches at the Lido buffet. The Lido was just ok, salads in particular were extremely plain and unimaginative. Room service breakfast was mixed - lovely scrambled eggs with sausage and hash browns but a really basic and tasteless fruit salad. Toast was also tasteless. I suspect the sliced bread had been frozen but rolls and scones seemed to have been freshly baked. Breakfast in Britannia was excellent however, although on the sea day with everyone on board it was rather slow.

The Royal Court Theatre put on two good shows (the house singers/dancers plus a Beatles tribute band) but you had to be early to get seats, especially if you wanted to sit with friends. We really enjoyed an art lecture and a talk by a cinematographer about the Titanic.

Drink prices were on the high side of reasonable but internet pricing was extortionate. At about A$1 per minute we decided to go without, which did us no harm but meant we had a pile of emails and texts when we docked in Sydney.

No tissues in our stateroom.

As first time cruisers we were very surprised that we had to put our luggage outside our room the night before arrival. Had we known this we would have taken an airline carry on bag for use in the morning.

Overall a terrific experience but with a few shortcomings that would not be hard for Cunard to address.


Suzuki650's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
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Cabin Review

Balcony
Cabin BA 5110

Cabin was disabled accessible (we are not disabled) and was larger than standard for this category. Huge balcony. Cabin was kept in excellent condition by our steward. I though there could have been a box of tissues at this price. Also a bit of a shortage of easily reached power points. Very comfortable bed.


Port & Shore Excursion Reviews

8:45am departure, 2:00pm return with no food provided or available was rather exhausting. We had three “sights” of which the third (former Prime Minister Joseph Lyons’ house) was the best but was too rushed. Would have been better to drop one of the other activities and had a break for morning tea, or else break for lunch and make it a full day.

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Suzuki650
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