Myself, my husband, my 4 year old daughter and my 15 month old son went on this cruise as part of a large 15 person family cruise. We got rooms next to each other and it was really great we could get an adjoining room with my parents so they could help with the kids. My nieces and nephews were older, all being in middle school or high school. There was plenty to do for all ages. My 4 year old enjoyed the Splash Academy, the splash pad, pool, and water slides. I liked the variety of dining options. We ate mostly at the buffet with the kids but the food was really good and they had lots of options. We were able to get a couple nights away from the kids and my husband and I ate at Los Lobos and saw Jersey Boys, both were great.

Overall the service was good but the only places we had trouble was with the bartenders at one of the pool bars (the one closest to the family pool) and our room steward. When I went up to the pool bar to get a drink I probably stood there for 10 minutes waiting to get served before I left, sick of being ignored. I went right over to the Waves bar across the sun deck and got a drink in like two seconds. Our room steward wasn't very attentive. We asked him the first day to take all the things out of the mini fridge because we didn't want our kids to get in there where there was liquor. We also wanted to keep milk and snacks in there for our kids but there was no room with all the mini bar stuff they stock it with. We kept reminding him day after day but he never did remove the stuff. Then he seemed annoyed that he couldn't get into our room to clean it when he wanted. My 15 month old would take a nap around 10am around the time when he wanted to clean the room. And then at night we would start he bedtime process with the kids around 5:30pm when he wanted to do his turndown service. So he told us one day that he HAD to enter our room the next day almost like we were keeping him from coming into our room.

As for shore excursions, we booked the Coral World Ocean Park through Norwegian. It's a great place to go with small children and the 2 hours they give you at the park is plenty. They even stayed a little longer so people could go to the sea lion show. On Tortola we ended up going to Cane Garden Bay beach but on our own. The group taxis are lined up at the port when you get off the ship. At the end of the dock there is also an information booth where you can get a map of the island and advice on what beach to go to etc. The taxi to Cane Garden Bay was $8 pp each way and it was easy to get one to take you back to the ship too. Read more